Siebel Communications Server Administration Guide > Configuring Session Communications > Defining Communications Commands >

Creating Commands

This section describes how to create commands, using the All Commands view.

Associating a command data definition to a command is optional. For example, commands that contain subcommands do not need a command data definition.

The Commands view tab in the All Command Data view lets you view the commands with which the current command data definition is associated.

In Step 6 below, associating a profile with a command is optional. It can help you avoid collisions if the same device command is available in multiple drivers.

NOTE:  If you are implementing a custom communications driver, see also Configuring Communications List of Values Types.

To create commands

  1. From the application-level menu, choose View > Site Map > Communications Administration > All Commands.
  2. In the Commands list, add a new record.
  3. In the Name field, enter the name of the command.
  4. Specify the configuration to associate this command with:
    1. In the Configuration field, click the select button to display the Pick Configuration dialog box.
    2. Select an existing configuration with which you want to associate the command, then click OK.
  5. Specify the command data to associate with this command:
    1. In the Command Data field, click the select button. The Pick Command Data dialog box appears, displaying existing command data definitions associated with the same configuration as the command.
    2. Scroll to display any additional records that are not shown, or use Query or Find to locate records matching certain criteria.
    3. Select a command data definition you want to associate with the command, then click OK.
  6. Optionally, specify the profile to associate this command with:
    1. In the Profile field, click the select button. The Pick Profile dialog box appears, displaying existing profiles associated with the same configuration as the command.
    2. Select a profile with which you want to associate the command, then click OK.

      3. The name of the communications driver for the profile is displayed along with that of the profile.

  7. Enter any desired comments for the command.

 Siebel Communications Server Administration Guide 
 Published: 23 June 2003