Bookshelf v7.5: User-interactive Email Driver Parameters

Table 77 lists the supported driver parameters for the User-interactive Email communications driver.

Parameters are sent to the driver handle when the driver is being initialized (CreateISCDriverInstance method), and when the driver handle requests a service (RequestService method). For more information about the driver handle methods, see Developing a Communications Driver.

Table 77. User-interactive Email Driver Parameters
Name	Required	Default Value	Description
AutoAccept	No	FALSE	TRUE or FALSE If TRUE, and Siebel Universal Queuing dispatches a work item, the driver will automatically accept the work item and put the work item in an active state.
AutoSuspend	No	TRUE	TRUE or FALSE If TRUE, and Siebel Universal Queuing dispatches a work item, the driver will automatically accept the work item and put the work item in a suspended (paused) state.
LogDebug	No	FALSE	TRUE or FALSE If TRUE, data output to the log file is more detailed.
LogFile	No	mail_{@UserName}.log	The name of the file where logging information will be written. If this parameter is empty, no log file is generated. Logging data is always appended to this file. Log files are created in the log subdirectory of the Siebel Server or Siebel Dedicated Web Client installation directory, depending on the client type and on your communications deployment. Optionally, if you want to use a single log file in a multichannel environment, you can specify the same log file name for all interactive drivers you are using.
MaxLogKB	No	128	Specifies the maximum size of the log file, in kilobytes (KB). When the log file is full, it is emptied completely, then logging begins again.
ReleaseLogHandle	No	TRUE	Indicates that the log file handle for each agent should be released periodically, after logs have been generated. Performance for agent sessions can be improved by setting this parameter to FALSE. This may be most effective if LogDebug is also FALSE, because logging is less intensive. When ReleaseLogHandle is FALSE, however, some log files may not be generated if the number of concurrent users exceeds the file-handle capacity provided by the operating system.
Simulate	No	FALSE	When this parameter is set to TRUE, this driver supports the Communications Simulator. This parameter need not be explicitly set in order to use the Communications Simulator. For more information, see Enabling Session Communications and Simulation and Simulating a Communications Environment.