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Predefined Two-Way Wireless Messaging Workflow for Outbound

The predefined workflow policy, Outbound Wireless Messaging Activity Dispatch Policy, is designed to send outbound wireless messages, under the conditions shown in Table 74. The associated workflow action invokes the workflow process Outbound Wireless Messaging Activity Dispatch.

Table 74.  Two-Way Wireless Messaging Workflow Policy
Workflow Policy Name
Description of Workflow Functionality
Conditions That Trigger the Workflow
Outbound Wireless Messaging Activity Dispatch Policy
Sends a wireless message to a field service representative who is the new owner (Primary Employee) for an activity
Setting or changing the primary employee for an activity to a user with the Field Service Representative - Wireless responsibility


 Siebel Communications Server Administration Guide 
 Published: 23 June 2003