Bookshelf v7.5: Installing the Distance Learning Client

Siebel Distance Learning Guide > Attending a Distance Learning Session >

Installing the Distance Learning Client

There are two ways to obtain Distance Learning client software:

Automatically download software to a Windows computer by joining a Distance Learning session.

If your Windows computer does not already contain Distance Learning software, the most recent version of the software is automatically placed on your computer when you attempt to join a Distance Learning session for the first time.

Manually download software from the Distance Learning Web site. You will want to manually download the client software if you want to do the following:

Download the client before joining a session.

Download the Distance Learning accessories, such as a Whiteboard or Session Moderator as described in Siebel Distance Learning Accessories.

NOTE: If you are using a dial-up link (and a 28,800 baud modem) to connect to the network, manually downloading the client may take several minutes.

The following sections describe the relative advantages of each downloading method.


System Requirements
Supported Operating Systems	Windows 95/98/2000/Millennium Edition (ME). Windows NT 4.0.
Processor Speed	300 MHz or faster.
Memory	16 MB of free memory; more memory is required when large screens are presented.
Audio	Any full duplex sound card and microphone (only required if using Distance Learning Voice Over IP audio) For more information, see Using Audio During a Distance Learning Session.
Network	Any TCP/IP network; performance will depend on available bandwidth.