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Symbols
.csv file, saving to 1
A
Action Denied error, about 1
active sessions
list viewing 1
terminating 1
administration account
making changes to 1
application sharing
about 1
ending 1
Ask Question button
conducting session, using when 1
attachment, document to Distance Learning session 1
Attend button
conducting session, using when 1
attendees
application sharing, about 1
application sharing, ending 1
application sharing, using 1
attendee information, two methods to view information 1
attendee information, viewing during session 1
attendee screen, navigating to 1
disruptive participant, ejecting 1
instructor's attention, requesting and clearing request 1
instructor's questions, answering 1
interface elements, guidelines for hiding or showing 1
interface elements, procedure for hiding or showing 1
recorded presentation, viewing 1
screen information, saving 1
sessions, viewing scheduled sessions 1
toolbar, using to attend session 1
Voice Over IP, using during session 1 , 2
audio
Voice Over IP, about using 1
Voice Over IP, using to conduct session 1
Voice Over IP, using when attending session 1 , 2
Audio Control window, guidelines hiding or showing 1
audit log report, viewing and downloading 1
B
breakout rooms
See also Creating and Maintaining Breakout Rooms
about 1
creating 1
deleting 1
entering 1
C
Capture Frame
about using 1
Capture Frame window, controlling size 1
color when paused 1
conducting a session, using button when 1
transmission content, pausing 1
using to present information 1
capture rate, changing 1
Chat button
attending session, using when 1
conducting meeting, using when 1
chat sessions
chat box, guidelines for showing or hiding 1
chat box, preferences for notifying 1
text messages, exchanging during a session 1 , 2
text messages, using to exchange 1
two methods to view information 1
clustered servers
about 1
activity logs, viewing and downloading 1
Instance Name, configuring to run with different name 1
commands, changing behavior when receiving 1
conference calls
attending session, about using 1
conducting session, about using 1
cursor
status, checking 1
visible, to attendees 1
D
deleting a Distance Learning session 1
disruptive participant, ejecting 1
Distance Learning client software
See also Replacing the License Key FileSee also Replacing the License Key File
automatically downloading 1 , 2
Distance Learning Server, cannot connect to 1
error when downloading, troubleshooting 1
installation procedure 1
limitations 1
manually downloading 1
ways to obtain 1
Distance Learning directories, configuring Netscape iPlanet Web server to recognize 1 , 2
Distance Learning Server
Distance Learning software, cannot connect to 1
Instance Name, configuring to run with different name 1
Netscape iPlanet Web server, configuring 1 , 2
note, installing on Web server and testing 1 , 2
Distance Learning Server, administering
active session, terminating 1
active sessions, viewing list 1
administration account, making changes to 1
audit log report, viewing and downloading 1
clustered servers, about clustering servers 1
clustered servers, defining IP addresses 1 , 2
Distance Learning client, cannot connect to 1
HTTP Gateway, configuring 1
HTTP Gateway, overview 1
HTTP Viewer, overview and limitations 1
HTTP Viewer, using 1
IP address or domain, locking out 1 , 2
license key information, updating 1
license key information, viewing previous information 1
new administration account, adding 1 , 2
server administration screen, navigating to 1
stopping, starting, or restarting service 1
Distance Learning session, administering
breakout rooms, about 1
breakout rooms, creating 1
breakout rooms, deleting 1
breakout rooms, entering 1
custom session, creating 1 , 2
registered users, viewing 1
registration session, documents for each session, described 1
registration session, setting up 1 , 2
Session Moderator accessory, about 1
Session Moderator accessory, using 1
session properties, modifying properties you cannot change 1
session, attaching document to 1
session, deleting 1
session, modifying 1
standard session, creating 1 , 2
whiteboard accessory, about and using 1
Distance Learning session, attending
See also Navigating Siebel Distance Learning Attendee Screens
attendee screen, navigating to 1
chat window, using to exchange text messages 1
instructor's attention, requesting and clearing request 1
instructor's question, answering 1
interface elements, guidelines for hiding or showing 1
interface elements, procedure for hiding or showing 1
recorded presentation, viewing 1
saving screen information 1
scheduled sessions, viewing list of 1
toolbar, using to attend a session 1
user preferences, configuring 1 , 2
Voice Over IP, using during session 1 , 2
Distance Learning session, conducting
application sharing, about 1
application sharing, ending 1
application sharing, using 1
attendee information, two methods of viewing 1
attendee information, viewing during session 1
Capture Frame window, controlling size 1
Capture Frame, about using 1
Capture Frame, pausing 1
Capture Frame, using to present information 1
chat sessions, exchanging text messages during session 1 , 2
chat sessions, two methods of viewing 1
disruptive participant, ejecting 1
Follow-Me Browsing session, using 1
mouse cursor, making visible to attendees 1
planning session, tasks 1
quiz questions, preparing 1 , 2
quiz, giving impromptu quiz to session attendees 1 , 2
recording session, limitations of 1
recording session, procedure 1 , 2
recording session, replaying 1
sharing presentation responsibilities, letting any attendee present information 1
sharing presentation responsibilities, letting specific attendee present information 1
slide shows, using Show at Once option 1 , 2
video capture mode, enabling 1
video capture rate, changing 1
Voice Over IP, procedure 1
Distance Learning Web pages
server administration screen, accessing from 1
document, attaching to Distance Learning session 1
doorbell
sound, transmitting and receiving sound 1
E
Excel, importing audit report 1
F
firewalls, troubleshooting problems with 1 , 2
Follow-Me Browsing session
about 1
URL, prompting for 1
using 1
G
Group sessions, granting application sharing 1
H
Hand button, using when attending session 1
HTML Viewer, using due to connection errors 1
HTTP Gateway
configuring 1
connection errors, using due to 1
overview 1
Web servers, conflicting with 1
HTTP Viewer
overview and limitations 1
using 1
I
IIS4 (Microsoft), configuring Web server 1 , 2
Instance Name, configuring server to run with different instance name 1
instructor's
attention, requesting and clearing request 1
questions, responding to 1
quiz questions, preparing ahead of time 1 , 2
quiz, giving impromptu quiz to session attendees 1 , 2
responsibilities 1
interface elements
guidelines for hiding or showing 1
procedure for hiding or showing 1
IP addresses
clustered Distance Learning servers, defining for 1 , 2
iPlanet Web server, configuring for Distance Learning directories 1 , 2
J
Java Software Developer's Kit, installing 1
JRun
installation steps 1
JRun Management Console, configuring to run with 1 , 2 , 3 , 4
L
license key
information, updating 1
information, viewing previous information 1
locking out, ejecting disruptive participant 1
M
Meeting Manager HTTP port, default port number 1
Meeting Manager service port, default port number 1
memory requirements
Distance Learning client, installing 1
Microsoft
Excel, importing audit log report 1
IIS4, configuring Web server 1 , 2
mouse cursor
making visible to attendees 1
status, checking 1
Multi-level sessions, granting application sharing 1
N
Netscape
Enterprise Server, configuring Web server 1
iPlanet Web server, configuring for Distance Learning directories 1 , 2
network errors, troubleshooting 1
O
Online Chat dialog box
conducting meeting, using when 1
showing or hiding, guidelines for 1
operating system requirement
Distance Learning client, installing 1
Options dialog box
conducting session, using when 1
options-preferences.doc, setting options for 1
P
password
troubleshooting, prompted for 1
Pause button
conducting a session, using when 1
information transmission, using to pause 1
Pointer On/Off button, using when conducting a session 1
preferences, configuring 1 , 2
Present/Attend button
conducting session, using when 1
presentations
See also Viewing a Recorded Distance Learning Presentation
recorded session, viewing 1
sharing responsibilities, letting any attendee present information 1
sharing responsibilities, letting specific attendee present information 1
presenters
application sharing, about 1
application sharing, ending 1
application sharing, using 1
processor speed requirements
Distance Learning client, installing 1
Q
questions
ask question button, using when conducting session 1
instructor questions, responding to 1
quizzes
instructor's questions, answering 1
questions, preparing ahead of time 1 , 2
session attendees, giving to 1 , 2
R
recorded presentation, viewing 1
recording session
limitations of 1
replaying 1
stop/start button, about 1
registration session
See also Creating a Registration Session
documents for each session, described 1
registered users, viewing 1
responsibilities, for setting up and using Distance Learning 1
restarting Distance Learning servers 1
Resume button, using when conducting a session 1
roles, for setting up and using Distance Learning 1
S
Save Screen button
conducting session, using when 1
screen information, saving 1
server administration screen, navigating to 1
server administrator tasks
active session, terminating 1
active sessions, viewing list 1
audit log report, viewing and downloading 1
clustered servers, about 1
IP address or domain, locking out 1 , 2
IP addresses, defining for Distance Learning servers 1 , 2
license key information, updating 1
license key information, viewing previous information 1
new administration account, adding 1 , 2
new administration account, making changes to 1
stopping, starting, or restarting service 1
server components and extensions, installing
Java Software Developer's Kit 1
license key file, replacing 1 , 2
Siebel Distance Learning Server, configuring Netscape iPlanet Web server 1 , 2
Siebel Distance Learning Server, installation procedure 1
Server Manager service port, default port number 1
servers
activity logs, viewing and downloading 1
clustered server, about 1
Instance Name, configuring to run with different name 1
session
application sharing, ending 1
application sharing, using 1
instructor's attention, requesting and clearing request 1
registration session, documents for each session 1
registration session, setting up 1 , 2
registration session, viewing registered users 1
text messages, exchanging 1
Session Moderator accessory
about 1
using 1
Show at Once option
optimizing presentation, using for a 1 , 2
Show Now button, using when conducting a session 1
Siebel Distance Learning directories, configuring Netscape iPlanet Web server to recognize 1 , 2
Siebel Distance Learning Server software, installation procedure 1
See also Installing the Siebel Distance Learning Server
Siebel System Administrator, responsibilities 1
slide shows
See also Viewing a Recorded Distance Learning Presentation
Show at Once option, using for a 1 , 2
Snap On button, using when conducting a session 1
sounds, transmitting and playing, setting up 1
Start 1
starting Distance Learning Servers 1
stopping
application sharing 1
Distance Learning Servers 1
T
technical support
troubleshooting information, providing 1
telephone conference calls
attending session, about using 1
conducting session, about using 1
text messages, exchanging using chat window 1
The 1
tips, identifying label for toolbar icon 1
toolbar
attending session, using to 1
buttons, changing size and defaults 1
hiding or showing, guidelines for 1
training administrator, responsibilities 1
troubleshooting
Action Denied error, about 1
Distance Learning Server, cannot connect to 1
downloading client, error occurs 1
network errors 1
password, prompted for 1
technical support, information to provide to 1
Web server installation errors 1 , 2
U
UnSnap button, using when conducting a session 1
User List
displaying and hiding 1
viewing during a session 1
user preferences, configuring 1 , 2
V
video
capture rate, changing 1
video capture mode, enabling 1
viewing area, setting up automatic resizing 1
Voice Over IP
about using 1
attending session, using during 1 , 2
conducting session, using 1
W
Web server
configuring 1
HTTP Gateway, conflicting with 1
Microsoft IIS4, configuring server 1 , 2
Netscape Enterprise Server, configuring server 1
planning and installation 1 , 2
whiteboard accessory, about and using 1
| Bookshelf Home | Contents | Index | Search | PDF | |
Siebel Distance Learning Guide Published: 18 April 2003 |