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Siebel Employee Relationship Management Administration Guide > Setting Up Employee Self-Service >

Example Process for Employee Self-Service

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Figure 18 shows the process an administrator and an end user might follow to set up and use Employee Self-Service. Your company may follow a different process according to its business requirements.

Administrator Procedures

An administrator can import and customize preconfigured forms and create new forms. As Figure 18 shows, the administrator process has two paths. The first path illustrates importing and customizing preconfigured Employee Self-Service forms. The second path is for creating requestor and summary forms. After importing or creating the forms, the administrative process proceeds to testing and releasing the forms.

Use Employee Self-Service to perform the following tasks:

Import a preconfigured form. For more information, see Importing a Preconfigured Employee Self-Service Form.
Customize a preconfigured form. For more information, see Customizing a Preconfigured Self-Service Form.
Create a requestor form. For more information, see Creating an Employee Self-Service Requestor Form.
Create a summary form. For more information, see Creating an Employee Self-Service Summary Form.
Linking self-service forms. For more information, see Linking Self-Service Forms to the Approvals Inbox.
Release, test, and rerelease forms. For more information, see Releasing and Testing Employee Self-Service Forms.

End-User Procedures

The end-user process has a single path for requestors. As Figure 18 shows, the first item in the process is for a requestor to choose a form. The process leads to the type of changes the requestor wants, after which the submit process is activated. The form is then routed to the approver's Unified Approvals Inbox.

Use Employee Self-Service to perform the following tasks:

Access, complete, and submit forms. For more information, see Accessing and Submitting Self-Service Forms (End User).

Figure 18. Business Process for Employee Self-Service

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