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Siebel Employee Relationship Management Administration Guide
Getting Started with Siebel ERM
Managing Information with Employee Directory
Business Scenario for Employee Directory
Example Process for Employee Directory
Setting Up the Employee Administrator
Setting Up and Modifying an Employee Profile
Adding an Employee Picture to a Profile
Updating a User Profile (End User)
Finding Employees Using Employee Locator (End User)
Setting Up Objectives and Reviews
Business Scenario for Objectives and Reviews
Example Process for Objectives and Reviews
Defining a Rating Scale with Rating Values
Defining Review Periods and Rollups
Defining 360-Degree Evaluation Forms
Managing Objectives and Reviews by Organization
Publishing Corporate Objectives
Updating Objectives and Reviews
Managing the All-Employee Objective Hierarchy
Setting Up Competency Management
Using Competencies to Measure Skills and Achievements
Business Scenario for Competency Management
Example Process for Competency Management
Reviewing Skills and Categories
Creating and Modifying a Skill
Creating Categories for Grouped Skills
Associating a Job Profiles with Competencies
Setting Up Compensation Planning
Business Scenario for Compensation Planning
Example Process for Compensation Planning
Updating Employee Job Information
Establishing Compensation Guidelines
Defining Compensation Eligibility Rules
Defining the Compensation Plan Rollout
Accessing All Compensation Plans
Viewing Employee Compensation History
Currency Exchange Rates for Compensation Planning
Setting Up Literature, Links, and Bulletins
Publishing Literature, Links and Bulletins
Example Process for Publishing Links and Bulletins
Publishing Web Clips and Recommended Links
Publishing Bulletins on ERM Home Page
Business Scenario for Group News
Example Process for Group News
Setting Up News Administrators, Authors, and Approvers
Setting Up Group News Approver Workflow
Creating Stages for the Group News Content Path
Designating Group News Approvers
Setting Up Access to Group News
Creating a News Story (End User)
Previewing a News Story (End User)
Submitting a News Story for Approval (End User)
Approving a News Story (End User)
Business Scenario for eContent Services
Example Process for eContent Services
Assigning News Topic Administrator Responsibilities
Creating Access Groups for eContent News Services
Setting Up eContent Host and Authentication Credentials
Retrieving Account and Competitor News for Briefings
Associating Accounts and Competitors with News Topics
Associating Your Company with a News Topic
D& B Account Rationalization Services and News Topics
Siebel HelpDesk and Support Organizations
Business Scenario for Siebel Help Desk
Example Process for Siebel HelpDesk
Setting Up Siebel HelpDesk Responsibilities
Setting Up Siebel HelpDesk Entitlements
Managing and Allocating Assets
Creating Siebel HelpDesk FAQs for Solutions Database
Modifying Selectable Responses for Employee Surveys
Siebel HelpDesk Administrator Resources
Automated Diagnostics Setup for Siebel HelpDesk
Automated Desktop Support and Diagnostics
Automated Desktop Support Installation
Configuring Siebel HelpDesk to Use SupportSoft
Setting Up Employee Self-Service
Business Scenario for Employee Self-Service
Example Process for Employee Self-Service
Creating Employee Self-Service Forms
Importing a Preconfigured Employee Self-Service Form
Customizing a Preconfigured Self-Service Form
Creating an Employee Self-Service Requestor Form
Effective Scripting for Employee Self-Service Requestor Forms
Creating an Employee Self-Service Summary Form
Linking Self-Service Forms to the Approvals Inbox
Releasing and Testing Employee Self-Service Forms
Accessing and Submitting Self-Service Forms (End User)
Setting Up Unified Approvals Inbox
Unified Approvals Inbox Overview
Business Scenario for Approvals Inbox
Example Process for Approvals Inbox
Creating an Approval Business Process (Workflow)
Referencing an Approval Type in a Requestor Form
Linking the Approvals Inbox to a Non-ESS Process
Reviewing Submitted Items (End-User)
Approving and Rejecting Submitted Items (End User)
Reviewing Approved Items (End User)
Managing Projects Collaborations
Business Scenario for Siebel Projects
Example Process Flow for Siebel Projects
Creating Project Activity Templates and Activities
Virtual Collaboration and the Project Center
Project Summary and Project Center Pages
Browsing Projects Using Explorer (End User)
Adding Project Team Members (End User)
Creating a Project Activity Plan (End User)
Adding a Description to the Project Summary (End User)
Updating and Tracking Project Information (End User)
Adding Graphics to Project Summary Pages (End User)
Adding News Content to a Project (End User)
Setting Up Expenses and Timesheets
Creating Expense Types and Establishments
Mapping Expense Types for Reports
Using a Different Expense Period Type
Setting User Approval Limits for Time and Expense
Creating Time Sheet Work Types
Configuring Siebel ERM for GUESTRM User
Modifying Siebel ERM Predefined Queries
Establishing D&B User Credentials for ERM
Setting Up Layout Controls for ERM
Setting Up an Application Services Interface
Example Process Flow for ERM ASI Setup
Activating the Employee ASI Workflow
Synchronizing ERM and Third-Party Employee Data
External News and Data Do Not Appear
News Does Not Appear in the Our Company Section
Not Found Error in the Siebel Mobile Web Client
Literature and Bulletins Are Out of Date
Employee Self-Service Reference
Example eScript for Requestor Form
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Siebel Employee Relationship Management Administration Guide Published: 18 April 2003 |