Siebel Employee Relationship Management Administration Guide > Setting Up Literature, Links, and Bulletins >

Example Process for Publishing Links and Bulletins

The following section describes the process an administrator might follow to distribute literature, recommended links and bulletins to users. Your company may follow a different process flow according to its business requirements.

Administrator Procedures

The Siebel administrator requires administrative responsibilities to:

  1. Create literature records. The administrator creates literature records and specifies the literature type to create a recommended link or Web clip. The administrator then associates the literature records with accounts, competitors and products. For more information, see Publishing Web Clips and Recommended Links.
  2. Create company bulletins. The administrator uses Message Broadcasts to create bulletins for company announcements and alerts. For more information, see Publishing Bulletins on ERM Home Page.

 Siebel Employee Relationship Management Administration Guide 
 Published: 18 April 2003