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Siebel Employee Relationship Management Administration Guide > Setting Up Competency Management >
Associating a Job Profiles with Competencies
After the appropriate job profiles and competencies are created, you can associate these two types of records with one another. A job profile can be associated with multiple competencies. A competency can also be associated with multiple job profiles.
To associate a job profile with a competency
- From the application-level menu, choose View > Site Map > Competency Administration > Job Profile Administration.
- Click the Required Competencies view tab, and in the Required Competencies list, add a new record.
- In the new record, click the select button in the Name field.
- In the Skills list, query for the skill you want to associate with the job profile, and then click OK.
- From the Required Level drop-down list, select a competency level of the skill required for the job profile.
For example, if you are associating a product knowledge competency with a Receptionist job profile, you can require a lower level than you would if you were setting up the Customer Support Specialist job profile.
- From the Criticality drop-down list, select a rating that indicates the importance of the selected skill for the job profile.
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Siebel Employee Relationship Management Administration Guide Published: 18 April 2003 |