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Sample Workflow Process: CUT Receive Account Data

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This section examines a receive-type sample workflow process to help you understand how the workflow process is set up.

Viewing the Sample Workflow Process

You can view any of the sample workflow processes in Siebel eEnergy.

To view the CUT Receive Account Data sample workflow process

From the application-level menu, choose View > Site Map > Business Process Administration > Workflow Processes.
From the Queries drop-down list, select All Processes.
In the Workflow Processes list, select CUT Receive Account Data.
Click the Process Designer view tab.

The workflow process is displayed as a flowchart.

This sample workflow process, shown in Figure 22, receives an XML string from an IBM MQSeries queue and updates the Account instance in the Siebel database.

Figure 22.  CUT Receive Account Data Workflow Process

Defining CUT Receive Account Data Workflow Process Properties

You should set workflow process properties when you need a property to be true for the entire workflow. For example, as shown in the following procedure, the CUT Receive Account Data workflow process has five properties. The Error Message, Error Code, Object Id, and Siebel Operation Object Id properties are included in each workflow process by default. The Account XML property defines the MQSeries message as XML recognizable by Siebel eBusiness applications.

The CUT Receive Account Data workflow process has these additional properties:

Account Message. Contains the object in its Siebel eEnergy hierarchical format when converted. It must be in this format before it can be inserted or updated in Siebel eEnergy.
Account XML. Specifies the Siebel object that has been converted to XML.
Process Instance Id. Specifies the process instance and is automatically populated when a process is executed and persistence is enabled.

For information about workflow process properties, see Viewing CUT Send Account Data Workflow Process Properties.

To view properties for the CUT Receive Account Data workflow process

From the application-level menu, choose View > Site Map > Business Process Administration > Workflow Processes.
From the Queries drop-down list, select All Processes.
In the Workflow Processes list, select CUT Receive Account Data.
Click the Process Properties view tab.

Viewing the Workflow Process Steps

You can examine the details of each workflow process step.

To examine the details of the CUT Receive Account Data workflow process steps

From the application-level menu, choose View > Site Map > Business Process Administration > Workflow Processes.
From the Queries drop-down list, select All Processes.
In the Workflow Processes list, select CUT Receive Account Data.
Click the Process Designer view tab.
Double-click the step you want to view.

Receive Account Update Step

The Receive method of the EAI MQSeries Server Transport retrieves the inbound message from the Account physical queue. This queue is named in the Physical Queue Name argument.

Figure 23 shows the Business Service view for the Receive step of the Receive Account Data workflow process.

Figure 23.  Receive Step of the Receive Account Data Workflow

In this case, the output from the receive step is put into the Account XML process property. The assumption is that the inbound message is already in XML format.

Convert to Internal Step

The next step, Convert to Internal, uses the XML Document to Integration Object Hierarchy method of the EAI XML Converter to convert the inbound message to the Siebel business object format.

Figure 24 shows the Business Service view for the Convert to Internal step of the Receive Account Data workflow process.

Figure 24.  Convert to Internal Step of the Receive Account Data Workflow

The output argument from this step is stored in the Account Message process property, in the Siebel Message format.

Update Account Step

The last step before End uses the Insert or Update method of the Siebel EAI Adapter to perform the updating task. As shown in Figure 25, the Siebel EAI Adapter checks the Siebel database for an Account record that matches the current instance of Account in the Account Message property.

If an Account record matching the current instance does not appear in the database, the Siebel EAI Adapter inserts the record into the database.

If an Account record in the database matches the current instance, the adapter updates the record with the instance.

Figure 25 shows the Business Service view for the Update Account step of the Receive Account Data workflow process.

Figure 25.  Update Account Step of the Receive Account Data Workflow

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