Bookshelf v7.5: End-User Procedures

Siebel eFinance Guide > Service Requests >

End-User Procedures

The following end-user procedures are described in this section:

To create a service request from the Contacts screen
To request an account service using a service request
To submit a service request to change a company's name
To submit a service request to change a company's address
To submit a service request to change a customer's address
To submit a service request to change a customer's personal information
To record a new customer complaint

CAUTION: All Siebel eFinance calculators described in this guide provide results intended for comparison purposes only; the accuracy of the results is not guaranteed. Differences from the expected results may be due to rounding or the mathematical formula used. Contact your Siebel administrator to modify the formula for your use.

Siebel eFinance Guide
Published: 20 October 2003