Siebel eFinance Guide > Service Requests > End-User Procedures >

Changing a Company's Address or Name Information

In the event that users are allowed to change company-wide address and name information, they can update the appropriate information in the Service screen. Once captured in Siebel eFinance, this information can be used to update existing host systems. For more information about updating company information, see Companies.

In the event that users are not allowed to change company-wide address and name information, they can use the Company Address Maintenance view and the Company Name Information Change view to send service requests to administrators responsible for updating the information.

To submit a service request to change a company's name

  1. Navigate to the Service screen.
  2. In the Service Requests list, add a record and complete the necessary fields.
  3. Click the Company Name Information Change view tab.
  4. In the Company Name Information Change form, enter the company information.

To submit a service request to change a company's address

  1. Navigate to the Service screen.
  2. In the Service Requests list, add a record and complete the necessary fields.
  3. Click the Company Address Maintenance view tab.
  4. In the Address Maintenance form, enter the correct or changed address information in the New section.

 Siebel eFinance Guide 
 Published: 20 October 2003