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Getting Started with Siebel eHospitality

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To set up Siebel eHospitality, you must perform the following tasks:

Activate workflow processes

Workflow processes must be activated for invoice creation.

Set up catalogs

A catalog is a collection of products arranged in a logical hierarchy of categories.

Create product categories and subcategories

Categories and subcategories allow you to group similar products together and assign them appropriate service charges and taxes.

Create simple and complex products

Complex products are made up of simple products. For example, a complex product might be an A/V Projector that includes simple products such as an extension cord, a lens cap, and so on.

Set up properties (locations for events)

Each event can be associated with one property, but multiple rooms, teams, and taxes can be associated with a property.

Create assets for each product

An asset represents a specific instance of a product. For example, a user can create a product such as a piano. This product can have multiple assets such as a Yamaha piano at one property and a Baldwin piano at another property.

Create price lists

Each price list can specify more than one kind of pricing, for example, list price, promotional pricing, and so on. Price lists are associated with both the property and specific orders.

Define and associate charge codes, taxes, and service charges

Charge codes link taxes, properties, and service charges to products.

Figure 2 shows the recommended workflow for setting up Siebel eHospitality.

Figure 2. The eHospitality Setup Workflow

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