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Reserving Assets

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In Siebel eHospitality, an asset is a specific physical item that is kept at a specific property (location). Assets are used to fulfill some line item requirements, but not all. When an events planner or events manager specifies line items for functions or orders, typically there will be a mixture of Critical, Non-Critical, and General values for the Resource Type settings of the products associated with the line items.

General resources are not associated with individual assets, and ordinarily consist of perishables and common items such as food, beverages, chairs, tables, and linens.
Non-Critical resources are associated with individual assets of modest monetary value and relatively ready availability, such as overhead projectors.
Critical resources are associated with individual assets of high monetary value and relative rarity, such as grand pianos or teleconferencing equipment.

Events planners and managers can reserve (or "book") individual assets for both Non-Critical and Critical resources, but not General resources, as part of the process of specifying line items for a function or order. In the following situations, eHospitality automatically attempts to reserve Critical assets:

When a line item is created that specifies a Critical asset
When a line item for a Critical asset is copied
When the Service Start time is changed for a Critical item
When the Quantity is changed for a Critical item

Non-Critical assets are normally reserved using the Autobook button, which compares available assets at the function location with function line items and timing requirements.

If a line item specifies a quantity that is available at the specified time and place, it can be reserved. The Autobook button reserves the first available listed assets that meet the specifications.

If a line item specifies a quantity that is larger than the quantity available, no partial reservation is made. Instead, the Status field for the line item displays an informative message, such as "Not Enough Assets."

If a line item specifies an asset that is booked for another function at the indicated time, the Status field displays a message such as "Not Available."

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