Siebel Server Installation Guide for UNIX > Installing the Siebel Server > Installation Tasks for the Siebel Server >

Installing and Configuring the Siebel Server

When adding a new product to an existing instance, for example, when adding a Siebel Server to an instance that has a Siebel Gateway already present, you must install all the same language packs that you did for the previous product installed within that instance. In general, it is recommended that the installation be conducted by a non-root user for simpler administration and maintenance. However, root access is required if you plan to configure the Gateway Server or Siebel Server for auto-start.

NOTE:  The following procedure is for installing the base product. For patch installation instructions, refer to the Maintenance Release Guide provided with the patch.

To install the Siebel Server

  1. Install the UNIX_OS Server Programs, Siebel Enterprise Server Base CD-ROM onto the network

    2. where:

    UNIX_OS = your UNIX operating system, such as Solaris, HP-UX, or AIX.

    NOTE:  The volume label for the CD is seaUNIX_OSsesbase or seaUNIX_OSsiabase, as appropriate to the Siebel applications you are installing; it may not be required, depending on how you access the CD-ROM. If you are installing Siebel Industry Applications, you will use seaUNIX_OSsiabase.

    As a convenience, you may also want at this time to install the seaUNIX_OSseslanguage or seaUNIX_OSsialanguage CD ROM, as applicable, into the drive of the machine on which you want to install the Siebel Server.

    NOTE:  If you are installing Siebel Industry Applications, install seaUNIX_OSsialanguage.

  2. Log on to the server, using the Siebel service owner account that you recorded in the copy you made earlier of Deployment Planning Worksheets.

    3. NOTE:  If a Siebel Server is installed by root, then only root can stop and start the server. Use a Siebel account that has the correct authorizations. For more information on creating Siebel accounts, see Creating the Siebel Service Owner Account.

  3. Navigate to the /ses directory from the CD mount point and open a new shell.
  4. Unset any Siebel-specific environment variables. To view current environment variable settings, enter env in the shell window.
  5. Verify the directories and permissions to those directories into which you will install the product. You must have write and execute permission.
  6. To start the Siebel Server installation process, enter the following command, appending any valid flag to it, as described in Additional Flags for Installation Commands.

    7. ./setupUNIX_OS

    The Installer Welcome screen appears.

    NOTE:  Using third-party terminal emulators is not supported when connecting from a Windows machine to a UNIX server to perform a GUI installation. Running the GUI installer from one UNIX machine to install on another UNIX machine or on the local UNIX machine is supported. If you need to use a Windows machine to perform a UNIX installation, telnet to the UNIX server and install in console mode. For details on installing in console mode, see Console-Mode Installation.

  7. Click Next.

    8. If you have installed other Siebel components on the same machine, the installer displays the message that an existing installation has been found.

  8. Depending on whether you are installing your Siebel Server files for the first time or adding a new language to an existing instance, take the appropriate action, then click Next:
  9. Enter the fully qualified path to the installation directory and click Next or choose a different directory by taking the following steps:
    1. Click Browse and navigate to the installation directory.
    2. Record the fully qualified location that you recorded in Deployment Planning Worksheets.

      3. NOTE:  The directory name should be standard alphanumeric characters, including the underscore. No other characters or spaces are allowed.

  10. Click Next.

    11. The Installer Product Selection screen appears.

    NOTE:  When installing on AIX, the Next button may not be immediately visible. If the Next button is not visible, resize the GUI.

  11. Choose the server products you want to install, and for which you are licensed, and click Next.

    12. CAUTION:  Some products installed through the All function have pre-installation requirements, which if not met, will make their installation pointless. Before selecting the All function, review the installation instructions for each component you plan to install. For instructions on installing Siebel Analytics, see Siebel Analytics Installation and Administration Guide.

    NOTE:  If you install all licensed components at once, the SES Installer and the Siebel Software Configuration Wizard will prompt you later for the installation parameters of each component individually and in the sequence required.

    The Setup Type screen appears.

  12. Choose the type of installation to perform from the following options and click Next to continue:
  13. Choose the language or languages to install and click Next.

    14. All servers are installed with at least one (base) language. Additional languages can be installed at a later date, if desired. For more information on multilingual deployments, see Global Deployment Guide on the Siebel Bookshelf.

    When installing languages at a later date, you must also reinstall any patches that have been run on the directory.

    NOTE:  In a Unicode-enabled database environment, you can install any of the available Siebel language packs. In a non-Unicode database environment, you must consider the correlation of the language packs you want to install and the characters supported by your database code page. For example, in a Western European code page database, you can only install Western European language packs such as English, French, Spanish, or German language packs. And in a Japanese code page database, you can only install Japanese or English language packs.

    For a list of supported code pages and encoding strategies, see System Requirements and Supported Platforms.

    The Installer eBriefing screen appears.

  14. Choose which, if any, of the eBriefing or eContact products licensed by your organization and click Next.

    15. CAUTION:  If you choose eBriefing and eContact Services, a license agreement screen appears. If you reject the license agreement, the Configuration Wizard will exit.

    The Installer Verification screen appears.

  15. Verify the products to be installed, the path to the installation location, the size of the installation, and click Next.

    16. The installer proceeds to install the specified files.

    After all Siebel Server files have been installed, a dialog box appears:

    Setup did not find the Siebel Language Code language pack on the current media. Please insert the Siebel Language Code language pack CD and select setupUNIX_OS.

  16. If you have not yet done this, insert the appropriate language CD-ROM into the drive of the machine onto which you are installing the Siebel Gateway, and navigate to the location of the selected language (ses/language/), where language stands for the Siebel language code.

    17. NOTE:  The volume label for the CD is either seaUNIX_OSseslanguage or siaUNIX_OSseslanguage, as appropriate. If you are installing Siebel Industry Applications, use the CD with the siaUNIX_OSseslanguage volume label.

    Clear the filter dialog box, if needed, to be sure that you can see the appropriate files.

    If you choose to copy the CD contents to a directory location on the file system, you should mount the host directly, as in the following example:

    mount host:/directory_on_host /mount_point

    where:

    host is the machine name.

    directory_on_host is the directory to be mounted.

    mount_point is the name you want to use for the mount point.

  17. Select setupUNIX_OS and click OK.

    18. When installation of all the language files has been completed, the installer prompts you again for the Base CD-ROM:

    Please re-insert the base CD and browse to the "setupUNIX_OS" file to enable setup to continue.

  18. Navigate again to the base CD mount point on the network, locate ses/setupUNIX_OS, and click OK.

    19. Which screen appears next depends on whether you are installing one or multiple languages.

  19. Select the primary(base) language and click Next.

    20. NOTE:  This is the primary(base) language for your enterprise. The language in which you want your Siebel Server to run and which you normally want to read messages.

    The Address and Port screen appears.

  20. Add the address and port number of the Siebel Gateway and click Next.

    21. The Resonate screen appears.

  21. Specify whether Central Dispatch is installed, and then click Next:
  22. Enter the full path for the directory in which you installed Central Dispatch and click Next.

    23. The Component Groups screen appears.

  23. Choose the component groups that you would like automatically enabled at startup of the Siebel Server, and then click Next.

    24. For a complete list of server component groups and their individual components, refer to Enabling Server Components.

    NOTE:  If you want your Mobile Web Client users to synchronize with this Siebel Server, you must select Siebel Remote. Likewise, if you have purchased a license for any of the other eBusiness Applications modules listed below, you must select these now.

    Assignment Management
    Communications Management
    Content Center

    Dun and Bradstreet
    Data Quality

    Enterprise Application Integration
    Field Service

    Forecast Service Management
    Handheld Synchronization
    Incentive Compensation

    Marketing Object Management
    Marketing Server

    Oracle Connector

    SAP Connector
    Sales Credit Assignment
    Siebel Anywhere

    Siebel Call Center
    Siebel Dynamic Commerce

    Siebel eChannel
    Siebel eDocuments

    Siebel Employee Relationship Management

    Siebel ISS
    Siebel Remote

    Siebel Sales Hierarchy Service
    Siebel to Siebel Connector
    Siebel Wireless
    Workflow Management

    The Siebel Enterprise Name screen appears.

  24. Enter the name of the new Siebel Enterprise and click Next.

    25. The File System Path screen appears.

  25. Enter the path to the Siebel File System and click Next.

    26. The Description screen appears.

  26. Add a brief description of the Siebel Enterprise and click Next.

    27. The Synchronization Manager screen appears.

  27. Accept the default port 40400 for the Synchronization Manager, or change it to a different value, and click Next.

    28. The Data Matching screen appears.

  28. Choose the software this installation uses for data matching and click Next.

    29. The Database Selection screen appears.

  29. Choose the database for this Enterprise and click Next.

    30. The Database Configuration screen appears.

  30. Enter the appropriate configuration information and click Next.
  31. For both Oracle and DB2, enter the table owner account ID, and click Next.

    32. The Database User Name screen appears.

  32. Add the database user name that Siebel will use for Autostart feature, version checking, and operation of the Synchronization Manager, and click Next.

    33. The Database Password screen appears.

  33. Enter and confirm the password to be used by the Siebel components to access the database and click Next.

    34. The Chart Server Host screen appears.

  34. Enter the name of the Chart Server Host and click Next.

    35. NOTE:  This value is not required for installation and can be added later using the Server Administration screen. For more information, see Siebel Server Administration Guide.

    The Chart Server Graphics Format screen appears.

  35. Choose the graphics format used by the Chart Server and click Next.

    36. The Encryption screen appears.

  36. Choose the type of encryption to be used by this Enterprise and click Next.

    37. The screen that appears next depends on whether you are installing one or more languages:

  37. Select the languages for the Application Object Manager Components and click Next.

    38. The Siebel Server Name screen appears.

  38. Enter the name for the Siebel Server and click Next.

    39. The Server Description screen appears.

  39. Enter a description for the server and click Next.

    40. Which screen appears next depends on the database you selected.

  40. Enter the name of the directory in which the DB2 client is installed and click Next.

    41. The Synchronization Manager Static Port Override screen appears.

  41. Choose whether to override the synchronization manager port setting and click Next:
  42. Enter the port number for the override, if desired, and click Next.

    43. The Search Server Configuration screen appears.

  43. Choose to either configure this server as a search server, point to another search server, or skip it, and click Next.
  44. Indicate whether to enable Autostart functionality on this Siebel Server, and click Next.

    45. CAUTION:  If you will be operating this Siebel Server as part of a cluster, do not click Yes to enable Autostart functionality. The Siebel Server process must always be started and stopped through the corresponding cluster scripts or agents.

  45. Indicate whether you want the Siebel Server to start following configuration and click Next.
  46. Verify the Siebel Server settings and click Next to accept, or Back to go back and change a setting.

    47. NOTE:  For more information about Autostart feature, see Configuring the Siebel Server for Automatic Start or Siebel Server Administration Guide.

  47. To complete the installation, click Finish.

    48. The Finish screen appears. Your installation is not complete if this screen is not displayed.


 Siebel Server Installation Guide for UNIX 
 Published: 24 June 2003