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Configuration Parameters

Siebel eBusiness Applications use configuration files to hold information that tells the Siebel clients how to function at startup. Examples of configuration files are siebel.cfg, used by Siebel Sales, and uagent.cfg, used by Siebel Call Center. Use the information presented in this appendix to help determine which parameters you must set to achieve optimal performance and to enable the features you require.

The parameters described in this appendix apply to deployments of the Siebel Mobile or Dedicated Web Client. Some parameters also apply to Siebel Servers.

Many parameters are primarily described in other books on Siebel Bookshelf.

NOTE:  Not all of the configuration parameters used by Siebel applications are mentioned in this book. Some parameters are not documented on Siebel Bookshelf.

This appendix includes these sections:

Initial values for parameters in the configuration files are either predefined by Siebel Systems or defined using values you specify during installation or at other times.

Some parameter values may be represented using the notation $(param_name). These parameter values are substituted automatically, such as during client installation. For example, the value of the ConnectString parameter for a data source that has not yet been configured appears as follows:

ConnectString = $(ConnectString)

Configuration files may also be updated when you initialize the local database for a Siebel Mobile Web Client, or when you run the LDAP/ADSI configuration utility. For more information about initializing the local database, see Siebel Remote and Replication Manager Administration Guide. For more information about the LDAP/ADSI configuration utility, see Security Guide for Siebel eBusiness Applications.

Siebel Client and Server Parameters

The parameters described in this appendix apply to deployments of the Siebel Mobile or Dedicated Web Client.

Some parameters, such as those in the [SWE] section of the configuration file, are also read by the Application Object Manager on the Siebel Server, and therefore apply also to deployments of the Siebel Web Client.

Each section of the configuration file identifies whether the parameters it contains apply only to Siebel client installations (for Siebel Mobile or Dedicated Web Client) or if they apply also to Siebel Server (for Siebel Web Client deployments).

NOTE:  For configuration file parameters that apply only to Siebel Mobile and Dedicated Web Client, equivalent parameters are usually defined in the Server Manager as Siebel Server component parameters for the Application Object Manager. In a mixed-client deployment, you must make sure to set and maintain configuration file parameters and component parameters consistently, where appropriate. For more information about server component parameters, see Siebel Server Administration Guide.

Siebel Application Configuration Files

Table 13 lists several configuration files and their associated Siebel applications. Your installation may contain additional configuration files besides those listed.

The configuration files are located in the SIEBEL_CLIENT_ROOT\bin\LANGUAGE directory on the Siebel Mobile or Dedicated Web Client, or in the SIEBSRVR_ROOT\bin\LANGUAGE directory on the Siebel Server. The name of the configuration file varies, depending on the application you are using. Separate configuration files are provided for each supported language.

Table 13.  Some Siebel Applications and Associated Configuration Files
Siebel Application
Configuration File
Siebel Call Center
uagent.cfg
Siebel Employee Relationship Management
erm.cfg
Siebel Marketing
market.cfg
Siebel Partner Manager
pmanager.cfg
Siebel Sales
siebel.cfg
Siebel Service
sfs.cfg

The eapps.cfg File

Another important configuration file is eapps.cfg. This file is located in SWEAPPS_ROOT\SWEApp\bin directory, where SWEAPPS_ROOT is the directory in which you installed the Siebel Web Server Extension (on the Web server).

These parameters apply in an environment supporting the Siebel Web Client. The file may need to be modified in scenarios such as configuring Web Single Sign-on (Web SSO), or adding new application virtual directories. Some of the key parameters in the eapps.cfg file are:

For more information about the eapps.cfg file and its parameters, see Siebel Server Administration Guide. See also the Siebel Server Installation Guide for the operating system you are using and Security Guide for Siebel eBusiness Applications.


 Siebel Web Client Administration Guide
 Published: 18 June 2003