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Application Guide for Oracle Self-Service E-Billing (Business Edition) > Customer Service Representative Use Cases > Editing a CSR UserThis use case lets an administrative CSR user view the current profile information of all the CSR users including themselves. He or she can modify the first name, last name, email address, or role. Table 94 lists and describes the Edit CSR User use case functions.
Main Path for Editing a CSR UserThe following path describes this use case:
Alternate Paths for Editing a CSR User The user clicks Cancel; the Manage Profile Detail screen displays with the original settings. |
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