This chapter covers the public APIs available for customizing the Oracle Self-Service E-Billing user management functionality. It includes the following topics:

• Customizing User Management and Security
• Customizing User Enrollment
• Customizing End User and CSR User Passwords
• Customizing the Administrator User Password
• Customizing the CSR User Password Configuration
• Customizing User Security Questions
• Deactivating and Reactivating the Master Customer Service Representative Administrator User
• Customizing Enrollment Validation
• Customizing Account Lockout
• Customizing Reactivate Account Lockout
• Customizing Profile Management
• About Deleting Users
• Customizing Acegi Security
• Customizing Acegi Configuration
• Using or Simulating Single Sign-On