Siebel Analytics Platform Upgrade Guide > Upgrading the Siebel Analytics Platform >

Uninstalling Previous Versions of Siebel Analytics

This topic is a part of the Deciding to Upgrade the Siebel Analytics Platform.

The following tasks cover uninstalling an earlier version of Siebel Analytics:

• Is it Necessary to Uninstall Earlier Versions of Siebel Analytics?
• Uninstalling Siebel Analytics Under Windows
• About Uninstalling the Image Server
• Uninstalling Siebel Analytics Under UNIX

Uninstalling Siebel Analytics Under Windows

Releases: Releases 7.0.x, 7.5.x

Operating System: Windows only.

The following procedure describes how to uninstall an earlier version of Siebel Analytics installed under Windows.

To uninstall an existing installation of Siebel Analytics under Windows

1. Stop the following services (from Start > Settings > Control Panel > Administrative Tools > Services):
   • Siebel Analytics Server
   • Siebel Analytics Scheduler
   • Siebel Analytics Cluster Server
   • IIS Admin Service (Microsoft Internet Information Server) and any additional services it stops, such as the World Wide Web Publishing Service
2. Using the Windows Add or Remove Programs utility, uninstall Siebel Analytics.

   You are asked if you want to keep your existing .rpd, .INI, and .webcat files.

   • Choosing Yes keeps the existing .rpd files (repository) and .INI files (configuration) and appends the extension .sav to them.
   • Choosing No causes the existing files to be replaced.
3. Restart the computer when prompted, or later.

   NOTE:  The uninstallation process is not complete until the computer is restarted.

About Uninstalling the Image Server

Releases: Releases 7.0.x, 7.5.x

Operating System: Windows only.

If you uninstall Siebel Analytics, you also uninstall the chart image server product. However, not all of the image server files are removed, and the directory structure is left behind.

NOTE:  When uninstalling chart image server, do not use the Windows Add or Remove Programs utility. Manually delete the remaining image server files and directories.

TIP:   For Siebel Analytics versions after 7.5.x, the following changes in the image server apply:

• The location, structure, and content of the chart image server directory have changed.

  The image server is now installed in the main installation directory.

• The file key.txt is no longer required.

Uninstalling Siebel Analytics Under UNIX

Releases: Releases 7.0.x, 7.5.x

Operating System: UNIX only.

The following procedure describes how to uninstall an earlier version of Siebel Analytics installed under UNIX.

To uninstall an existing installation of Siebel Analytics under UNIX

1. Make sure none of the Siebel Analytics processes is running.

   NOTE:  The uninstaller runs the command run-*.sh -forcestop to stop the servers before removing the files, but it is recommended that you stop all the processes before running the uninstaller.

2. Go to the directory $INSTALLDIR/Uninstall.
3. Run the command for the operating system you are using, as shown in the following table:

   Operating System	Command
   HP-UX	setupHPUX.bin
   IBM AIX	setupAIX.bin
   Sun Solaris	setupSolaris.bin