| Oracle® Retail Point-of-Service User Guide Release 14.1 E54472-02 |
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The Pricing options allow you to manually perform price overrides, markdowns, and discounts for an item or transaction at the register. The price adjustment feature provides the ability to adjust the price of an item that has been reduced after it was purchased. To access the Pricing options, press Pricing/F8 on the Sell Item screen. The navigation buttons for the pricing options appear.
The following functions are described in this chapter:
After an item is added to the transaction, you can change the default price by pressing Price Override/F2. Price override applies to a specific item and remains in effect until another price override is applied during one transaction. When a new price for an item is entered, any previously applied discounts or markdowns for that item are removed and any applied transaction discounts are applied against the new price.
To change the price for an item:
On the Sell Item screen, select an item within the transaction.
Press Pricing/F8. The navigation buttons for the pricing options appear.
Press Price Override/F2. The Price Override screen appears.
Enter the new price on the Price Override screen and select a reason code from the menu. Press Next/Enter. The price is changed. You are returned to the Sell Item screen. You can repeat a price override to change the price on another item. You can also restore the original price of an item by re-selecting the item and performing another price override.
After an item is added to the transaction, you can manually change the price of an item by pressing Markdown/F3 on the Price Options screen. A markdown is a reduction in the amount a customer pays for an item either by an amount or percent. Markdowns are applied in addition to automatic discounts.
To mark down an item:
On the Sell Item screen, select an item within the transaction.
Press Pricing/F8. The navigation buttons for the pricing options appear.
Press Markdown/F3. The navigation buttons for the markdown options appear.
Markdowns can be performed by marking down the amount or by marking down the percentage amount.
Select an option.
To perform a percent markdown, press % Item/F2. The Markdown Percent screen appears. Enter the markdown %, select a reason code, and press Next/Enter.
To perform an amount markdown, press AMT Item/F3. The Markdown Amount screen appears. Enter the markdown amount and reason code, and press Next/Enter.
The Sell Item screen appears. The markdown appears in the Discount column and reflected in the Extended (Ext) Price column. The discount total appears for the total transaction including all deals, discounts, and markdowns at the bottom of the screen.
After an item is added to the transaction, you can apply a manual discount. A discount can be in the form of an amount or percent for an item or transaction. There are several types of discounts that can be applied to an item or transaction. This section describes transaction discounts, item discounts, employee discounts, and damage discounts.
Transaction discounts can be applied both as a percentage or an amount.
To apply a transaction discount:
On the Sell Item screen, select an item within the transaction.
Press Pricing/F8. The navigation buttons for the pricing options appear.
Press Discount/F4. The navigation buttons for the discount options appear.
Select an option.
To perform a percentage discount on the transaction, press % Trans/F2. The Trans. Disc. screen appears. Enter the discount percent, select a reason code, and press Next/Enter.
To perform an amount discount on the transaction, press AMT Trans./F3. The Trans. Amt. Disc screen appears. Enter the discount amount, select a reason code, and press Next/Enter.
The discount is prorated across all items in the transaction. The discount amount appears in the Discount column and reflected in the Extended (Ext) Price column. You are returned to the Sell Item screen.
To apply a percentage or amount discount for an item, see "Applying a Transaction Discount". The only difference is that when applying an item discount, only pricing for that item is changed.
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Note: If one or more of the items have a previously applied (same type) discount, the "old" discount is automatically overridden and the "new" discount is applied. |
Employee discounts allow you to reduce the amount paid for an item by amount or a percent. You may discount one, multiple, or all items by a percentage or amount. After an item is added to the transaction, you can apply an employee discount.
To apply an employee discount for an item or transaction:
Press Employee Discount/F5. The Employee Number screen appears.
Scan or manually enter the employee number and press Next/Enter. The Discount Options screen appears. To complete the discount application, see Step 2 in "Applying a Transaction Discount".
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Note: The employee number is not validated by Point-of-Service. |
Damage discounts allow you to reduce the amount paid for an item either by amount or a percent. This discount enables you to sell an item that is damaged or defective. After an item is added to the transaction, you can apply a damage discount.
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Note: Damaged items cannot be returned. |
To apply a damage discount for an item:
Press Damage Discount/F6. The Damage Options screen appears.
Select an option.
To perform a percentage discount, press % Item/F2. The Damage Percent screen appears. Enter the discount percent and press Next/Enter.
To perform an amount discount, press AMT Item/F3. The Damage Amount screen appears. Enter the discount amount and press Next/Enter.
The discount is applied. You are returned to the Sell Item screen. The discount amount appears in the Discount column and reflected in the Extended (Ext) Price column.
The price adjustment feature provides the ability to adjust the price of an item that has been reduced after it was purchased. The following is an example of a price adjusted transaction:
A customer buys an item for $25.00 on Wednesday.
The item goes on sale for $15.00 on Friday.
The customer presents the original receipt showing the $25.00 purchase price.
Oracle Retail Point-of-Service retrieves the original transaction, compares the purchase price of $25.00 with the current price of $15.00, and issues a refund for the difference to the customer for $10.00.
Price adjustments may be processed at any time within a sale, return, or exchange transaction, if the purchase date is within the price adjusted time limit and the transaction is eligible for a price adjustment.
To perform a price adjustment:
Press Price Adjustment/F7. The Receipt Info screen appears.
Scan the receipt barcode or enter the required information and press Next/Enter. The price is adjusted. The information appears on the Sell Item screen. A refund of the difference is shown on the customer's receipt.
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Note: If an item has been price adjusted, it is considered to be an exchange. The item is returned at the higher price and sold at the current price. If the customer returns a price adjusted item, it is considered to be sold during the exchange transaction. Therefore, the price paid is the price adjusted final price.If a price adjustment is done on a sell item with a discount amount applied and the discount amount is greater than the current price, the customer is charged the current price. |
The following should be kept in mind while performing price adjustments:
A receipt is required.
An item cannot be price adjusted more than once.
Return items cannot be price adjusted.
Items that have an employee or damage discount applied cannot be price adjusted.
Price adjustments from multiple receipts can be conducted in the same transaction.
If a discount was originally applied to an item that is being adjusted, the discount is also applied to the current price of the item.
If an amount discount is applied to a sell item, when the price adjustment is performed on the item, the exact discount amount that was applied to the sell item is applied to the current price.
Gift certificates issued cannot be price adjusted.
External order items are not eligible for automatic price adjustments.
