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Oracle® Retail Point-of-Service User Guide
Release 14.1
E54472-02
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Index

A  B  C  D  E  F  G  H  I  K  L  M  O  P  R  S  T  U  V  W 

A

administration options, 1.3.8
age restricted sales, 3.4
alterations, 3.9.10
application, 1.1
main options, 1.3.8
starting, 1.2.1, 12.2.2.1, 12.3.2.1
status, 1.3.1
See user interface

B

birth date, 3.4
browser, 1.3.8
business date
confirming later date, 2.1.1.1
setting, 2.1.1.1

C

cash
issuing change, 3.6.4
PAT compliance, 3.6.3
tendering, 3.6.4
cash drawer warnings, 3.6.2
checks
authorization results
offline, 3.6.5
positive ID, 3.6.5
request approved, 3.6.5
request declined, 3.6.5
request referred, 3.6.5
time-out, 3.6.5
tendering, 3.6.5
clock in/out, 2.2
coupons, 3.6.10
credit cards
signature capture, 3.6.6
signature verification, 3.6.6
tendering, 3.6.6
customer information
adding, 4.1.3
deleting, 4.1.4
editing, 4.1.2
linking to transactions, 4.2
PAT compliance, 3.6.3
returns, 3.7.1, 12.2.5.1, 12.3.8.1
searching, 4.1.1
send, 3.9.8
customer options, 4.1

D

daily operations, 2.1
Daily Ops
daily operations wizard, 2.1.1.4
end of day, 2.1.3.4
register close, 2.1.3.3
register open, 2.1.1.2
start of day, 2.1.1.1
till options, 2.1.1.3
data updates, 1.3.11
debit cards, 3.6.6
defining security with roles
adding a role, 10.2.2
modifying a role, 10.2.1

E

EJournal, 1.3.8
e-mail
receipts, 3.6.1
employee options
add employee, 10.1.2
change employee information, 10.1.1.1
find employee, 10.1.1
eReceipts, 3.6.1

F

foreign currency, 3.6.15
fulfillment, 8
orders, 8.1

G

getting started, 1.2
gift cards, 3.3
reloading, 3.3.2
selling, 3.3.1
tendering, 3.6.7, 3.6.16
gift certificates, 3.3
selling, 3.3.3
tendering, 3.6.8
gift receipts, 3.3.5
linking item to gift registry, 3.3.4
requesting, 3.3.5, 3.9.7
gift registry, 3.3.4

H

hardware status, 7.2
house account
tendering, 3.6.16
house accounts, 6
enrolling, 6.2
inquiry, 6.1
options, 6
payment, 6.5
reference number inquiry, 6.4
temporary pass, 6.3

I

inventory inquiry, 9
inventory details, 9.2
inventory results, 9.2
store info, 9.2
item level messages, 1.3.7
item lookup, 3.8
items
adding serial number, 3.9.6
alterations, 3.9.10
changing
quantity, 3.9.2
tax, 3.9.4
delivery, 3.9.12, 3.9.13
gift receipts, 3.9.7
IMEI number, 1.3.4
inquiry options, 3.9.1
gift card, 3.9.1.2
gift code, 3.9.1.3
See also inventory inquiry
price, 3.9.1.1
issuing gift receipts, 3.9.7
item level messages, 1.3.7
linking
gift registry, 3.3.4
sales associate, 3.9.3
look up, 3.8
options, 3.9
overriding tax, 3.9.4.1
pickup, 3.9.11
scan sheet, 3.1.1
send, 3.9.8
serial number, 1.3.4, 3.9.6
services, 3.9.5
viewing kit components, 3.9.9

K

keys
Backspace, 1.3.2.3
Delete, 1.3.2.3
Enter, 1.3.2.1, 1.3.9
Esc, 1.3.2.1, 1.3.2.1, 1.3.9
F1, 1.3.2.1, 1.3.9, 1.3.10
F11, 1.3.2.1
F12, 1.3.2.1, 1.3.9, 1.3.10
Page Up/Page Down, 1.3.2.3
spacebar, 1.3.2.3
Tab/Shift-Tab, 1.3.2.3
up/down arrows, 1.3.2.3

L

language support, 1.3.5.1
linking
customers to transactions, 4.2
item to gift registry, 3.3.4
sales associates to transactions, 4.3
when required, 4.2.1
locale support, 1.3.5.2
login, 1.2.2
logout, 1.2.2

M

main options, 1.3.8
administration, 1.3.8
browser, 1.3.8
clock in/out, 2.2
daily ops, 2.1
fulfillment, 8
inventory inquiry, 9
POS
See transactions
training mode, 11.1
mall certificates, 3.6.12
manager options, 7
register status, 7.3
reports, 7.1
associate productivity, 7.1
department sales, 7.1
hourly productivity, 7.1
order status, 7.1
orders summary, 7.1, 7.1
queued transactions, 7.1
summary, 7.1
suspended transactions, 7.1
system status, 7.2
till status, 7.4
markdowns, 5.2
Mobile Point-of-Service
closing the till, 12.2.2.7, 12.3.2.6
device information, 12.2.2.5, 12.3.2.5
gift card lookup, 12.3.7
handheld, 12.2
home screen, 12.2.2.4, 12.3.2.4
item lookup, 12.2.6, 12.3.5
logging in, 12.2.2.2, 12.3.2.2
logging out, 12.2.2.3, 12.3.2.3
mobile device log, 12.2.2.6
overview, 12.1
printing receipts, 12.2.4.10, 12.3.4.8
reprinting receipts, 12.2.4.11, 12.3.4.9
starting the application, 12.2.2.1, 12.3.2.1
tablet, 12.3
transactions
cancelling, 12.2.4.9, 12.3.4.6.4
cannot process item, 12.2.4.8, 12.3.4.7
modifying, 12.2.4.6, 12.3.4.6
modifying items, 12.2.4.5, 12.3.4.5
receipts, 12.2.4.10, 12.3.4.8
suspending, 12.2.4.7, 12.3.4.6.3
tendering, 12.2.4.4, 12.3.4.4
user interface, 12.2.1, 12.3.1
money orders, 3.6.14
PAT compliance, 3.6.3, 3.6.3
tendering, 3.6.14, 3.6.14

O

orders
See also fulfillment

P

passwords, 1.2.3
changing, 1.2.3
resetting, 10.1.1.1
PAT (patriot act)
compliance, 3.6.3
tendering
cash, 3.6.4
foreign currency, 3.6.15
money orders, 3.6.14
traveler’s checks, 3.6.9
patriot act
See PAT
pin numbers, 3.6.6
POS
See transactions
price override, 5.1
pricing options, 5
markdowns, 5.2
price override, 5.1
purchase orders, 3.6.13

R

receipts
e-mail, 3.6.1
gift, 3.3.4
re-entry mode, 11.2
functionality, 11.2.1
registers
closing, 2.1.3.3
data updates, 1.3.11
opening, 2.1.1.2
starting Point-of-Service, 1.2.1, 12.2.2.1, 12.3.2.1
status, 7.3
related items, 3.5
reports, 7.1
store closing, 2.1.3
summary, A.1
See manager options
reset totals, 1.3.8
returns
with gift receipt, 3.7.4
with receipt, 3.7.1, 12.2.5.1, 12.3.8.1
without receipt, 3.7.3, 12.2.5.3, 12.3.8.3
customer search options, 3.7.2.2, 12.2.5.2.2, 12.3.8.2.2
searching by check number, 3.7.2.5
searching by credit card number, 3.7.2.6, 3.7.2.7, 3.7.2.8, 12.2.5.2.1, 12.2.5.2.5, 12.2.5.2.6, 12.3.8.2.1, 12.3.8.2.5, 12.3.8.2.6
searching by customer ID, 3.7.2.1
searching by debit card number, 3.7.2.6, 3.7.2.7, 3.7.2.8, 12.2.5.2.1, 12.2.5.2.5, 12.2.5.2.6, 12.3.8.2.1, 12.3.8.2.5, 12.3.8.2.6
searching by purchase date, 3.7.2.3, 12.2.5.2.3, 12.3.8.2.3
searching by store number, 3.7.2.4, 12.2.5.2.4, 12.3.8.2.4
searching for transaction, 3.7.2, 12.2.5.2, 12.3.8.2

S

scan sheet, 3.1.1
security options, 1.3.8
send item, 3.9.8
shipping method, 3.9.8
signatures
capturing, 3.6.6
verifying, 3.6.6
store credit
tendering, 3.6.11
stores
closing, 2.1.3
reports, 2.1.3
summary reports, A.1
end of day, 2.1.3, 2.1.3.4
opening, 2.1.1
start of day, 2.1.1.1
summary reports
content description, A.4
header, A.2
overview, A.1
sections
count summary, A.4.6
house account enrollment summary, A.4.4
statistical summary, A.4.5
tax summary, A.4.7
tender summary, A.4.2
transaction summary, A.4.3
store safe information, A.4.1
till float information, A.4.1

T

tenders
cash, 3.6.4
checks, 3.6.5
coupons, 3.6.10
credit cards, 3.6.6
debit cards, 3.6.6
foreign currency, 3.6.15
gift cards, 3.6.7, 3.6.16
gift certificates, 3.6.8
house account, 3.6.16
instant credit, 6.2.1
mall certificates, 3.6.12
money orders, 3.6.14
purchase orders, 3.6.13
store credit, 3.6.11
traveler’s checks, 3.6.9
tills
closing, 2.1.3.2
opening, 2.1.1.3
options, 2.1.1.3
reconciling, 2.1.3.1
resuming, 2.1.2.2
status, 7.4
suspending, 2.1.2.1
training mode, 11.1
functionality, 11.1.1
parameter settings, 11.1.2
security, 11.1.2
transaction re-entry mode, 11.2
functionality, 11.2.1
transactions, 3
age restrictions, 3.4
house account enrollment, 6.2.1
linking
customers, 4.2
sales associates, 4.3
when required, 4.2.1
patriot act compliance, 3.6.3
related items, 3.5
sell item screen, 3.1
tendering, 3.6
cash, 3.6.4
checks, 3.6.5
coupons, 3.6.10
credit cards, 3.6.6
debit cards, 3.6.6
foreign currency, 3.6.15
gift cards, 3.6.7, 3.6.16
gift certificates, 3.6.8
mall certificates, 3.6.12
money orders, 3.6.14
purchase orders, 3.6.13
store credit, 3.6.11
traveler’s checks, 3.6.9
traveler’s checks, 3.6.9
PAT compliance, 3.6.3
tendering, 3.6.9

U

user interface
navigation, 1.3.2
global buttons and keys, 1.3.2.1
local buttons and keys, 1.3.2.2
other keys, 1.3.2.3
screen regions, 1.3.1

V

value added tax, 1.3.6, A.1.1
VAT (value added tax), 1.3.6, A.1.1

W

Web browser, 1.3.8, 1.3.9