Operations Guide

     Previous  Next    Open TOC in new window    View as PDF - New Window  Get Adobe Reader - New Window
Content starts here

Managing Operational Settings Using Smart Search

You can use the ALSB Smart Search utility for searching and managing resources such as proxy services, business services, alert rules for Service Level Agreements(SLA) violations, and alert destinations. You can use this utility to search for resources based on the various criteria regardless of your role in ALSB. For more information about tasks , which can be performed by each role ALSB, see Roles in ALSB.

You can also use results of a search to change the operational settings at the service level. For effectively enabling or disabling any operational setting, you must enable or disable the setting both at the global level and the service level. For more information, see How to Configure the Operational Settings for a Service.

You can access Smart Search from the Configuration module on the Operations navigator bar (see Figure 4-1).

Figure 4-1 Accessing Smart Search

Accessing Smart Search

There are the two levels of smart search available in ALSB– basic search and advanced search. Using basic search you can search using the following basic criteria– Type, Name, and Path. Using advanced search, you can use additional filters to customize your search for each type. The following sections describe:

 


Using Basic Search

Basic Search helps you to search for resources using basic criteria such as resource type or the name of a resource. Table 4-1 describes the basic criteria you can use with the search functionality.

Table 4-1 Criteria for Basic Search
Criteria
Usage
Type
This search criterion is mandatory. Use the Type drop-down list (see Figure 4-2 ) to specify the type of resource. The drop-down list has the following options:
  • All Services: Choose this type when you search for both proxy services and business services.
  • Proxy Services: Choose this type when you search for proxy services only.
  • Business Services: Choose this type when you search for business services only.
  • Alert Destinations: Choose this type when you search for alert destinations.
  • SLA Alert Rules: Choose this type when you search for SLA alert rules.

Note: To view all the resources of a given type, choose the resource type in the Type drop-down list and click View All.

Name
Optional. Enter the name of specific resource you want to find.
Path
Optional. Enter a path in the Path field to specify a location (path) of the resource.

You can use any one or a combination of these criteria (see Figure 4-2 ).

Figure 4-2 Basic Smart Search

Basic Smart Search

 


Using Advanced Search

Use the advanced search if you want to configure your search with additional criteria. To use these filters, click Open Advanced Search Filters icon.The following sections describe the usage of advanced search filters in smart search functionality to manage operational settings.

 


Managing Operational Settings for All Services

You can search for proxy services and business services in the ALSB Console using filters in Smart Search. This section describes finding, viewing, and editing proxy services and business services.

Finding Services Using Search Filters

Figure 4-3 shows the filters you can use to search for All Services.

Figure 4-3 Type Based Filters: All Services

Type Based Filters: All Services

Table 4-2 describes the usage advanced filters to customize your search for both proxy services and business services.

Table 4-2 Using Advanced Filters to Find Proxy Services and Business Services
Filter
Usage
Service State
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Service Monitoring
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter
Service SLA Alerting
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.

Click Search to find all services using the set criteria or click View All to view all the services.

Viewing and Editing Operational Settings

You can view results of the search for proxy service and business service in the Summary of All Services table (see Figure 4-4).

Use this table to enable or disable services, monitoring, and SLA alerting functionality for both business service and proxy services. You can also use this to enable or disable pipeline alerting functionality, message reporting, tracing, and pipeline logging for proxy services. To enable or disable select the check box in the appropriate field and click Update. The run-time effects of these settings also depend on corresponding settings at the global level. For more information about Global Settings, see How to Configure the Operational Settings at the Global Level. You can update the information for one or more services concurrently using this table.

Figure 4-4 Summary of All Services

Summary of All Services

The following information is displayed for all services:

Table 4-3 Understanding Summary of All Services
Property
Description
Name
The name assigned to the service. The name is a link to the View Proxy Service page for proxy services or View Business Services page for business services.
Path
The project associated with the service. If the service resides in a project folder, this folder is also listed. The path is displayed in the format:
project-name/root-folder/ . . ./parent-folder
The path is a link to the corresponding path in the Project Explorer.
Type
The type of the parent service: proxy service or business service.
State
The state of the service– Enabled or Disabled.
Monitoring
The monitoring status of the service– Enabled or Disabled.
SLA Alerting
The SLA alerting status. Enabled or Disabled, and the level enabled at and above:
  • Normal (N)
  • Warning (W)
  • Minor (Mn)
  • Major (Mj)
  • Critical (C)
  • Fatal (F)
Pipeline Alerting
For proxy services only.
The pipeline alerting status– Enabled or Disabled, and the level enabled at and above:
  • Normal (N)
  • Warning (W)
  • Minor (Mn)
  • Major (Mj)
  • Critical (C)
  • Fatal (F)
Reporting
For proxy services only.
The message reporting status of the service: Enabled or Disabled.
Logging
For proxy services only.
The logging status– Enabled or Disabled, and the severity level at which it is enabled– Debug (D), Info (I), Warning (W), or Error (E).
Tracing
For proxy services only.
The tracing status– Enabled or Disabled
Actions
For proxy services: The View Message Flow icon is a link to the pipeline for that proxy service.

Click Reset to discard any changes in the summary table and refresh the page with currently stored settings.

Note: You can edit the operational settings depending on the privileges of your role. For more information about roles, see Roles in ALSB.

 


Managing Operational Settings for Proxy Services

You can search for proxy services in the ALSB Console using filters in Smart Search. This section describes finding, viewing, and editing proxy services.

Finding Proxy Services Using Search Filters

Figure 4-5 shows the different types of filters you can use for Proxy Services.

Figure 4-5 Type Based Filters: Proxy Services

Type Based Filters: Proxy Services

Table 4-4 describes advanced filters to customize your search for proxy services.

Table 4-4 Using Advanced Filters to Search for Proxy Services
Filter
Usage
State
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Monitoring
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
SLA Alerting
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Pipeline Alerting
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Reporting
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Logging
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Tracing
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.

Click Search to find all proxy services using the set criteria or click View All to view all the services.

Viewing and Editing Operational Settings

You can view results of the search for proxy service in the Summary of Proxy Services table (see Figure 4-6)

Figure 4-6 Summary of Proxy Services

Summary of Proxy Services

The Summary of Proxy Services view displays State, Monitoring, SLA Alerting, Pipeline Alerting, Reporting, Logging, Tracing, Path, Type, Name, and Actions. For more information about the fields displayed in the summary of proxy services, see Viewing and Editing Operational Settings.

Use this table to enable or disable proxy services, monitoring, and SLA alerting, pipeline alerting, message reporting, tracing, and pipeline logging. To enable or disable click the check box in the appropriate field and click Update. The run time effects of these settings also depend on corresponding settings at the global level. For more information about Global Settings, see How to Configure the Operational Settings at the Global Level. You can update the information for one or more proxy services concurrently using this table.

Click Reset to discard any changes in the summary table and refresh the page with currently stored settings.

Note: You can edit the pipeline message flow depending on the privileges of your role. For more information about roles, see Roles in ALSB.

 


Managing Operational Settings for Business Services

You can search for business services in the ALSB Console using filters in Smart Search. This section describes finding, viewing, and editing business services.

Finding Business Services Using Search Filters

Figure 4-7 shows the shows the different types of filters you can use for Business Services.

Figure 4-7 Type Based Filters: Business Services

Type Based Filters: Business Services

Table 4-5 describes the filters you can use to customize your search for business services.

Table 4-5 Using Advanced filters to Search for Business Services
Filters
Usage
Service State
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Service Monitoring
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.
Service SLA Alerting
Choose Enabled or Disabled from the drop-down list. Choose All to ignore this filter.

Click Search to find all services using the set criteria or click View All to view all the services.

Viewing and Editing Operational Settings

You can view results of the search for business service in the Summary of Business Services table (see Figure 4-8).

Figure 4-8 Summary of Business Services

Summary of Business Services

The Summary of Business Services view displays State, Monitoring, SLA Alerting, Name, Path, and Type. For more information about the fields displayed in the summary of business services, see Viewing and Editing Operational Settings.

Use this table to enable or disable services, monitoring, and SLA alerting. To enable or disable, select the check box in the appropriate field and click Update. The run time effects of these settings also depend on corresponding settings at the global level. For more information about Global Settings, see How to Configure the Operational Settings at the Global Level. You can update the information for one or more business services concurrently using this table.

Click Reset to discard any changes in the summary table and refresh the page with currently stored settings.

Note: You can edit the operational settings for a business service depending on the privileges of your role. For more information about roles, see Roles in ALSB.

 


Managing Operational Settings for Alert Destinations

You can search for alert destinations in the ALSB Console using advanced filters in Smart Search. You can view and delete alert destinations using smart search.

Finding Alert Destinations using Search Filters

Figure 4-9 shows the different types of filters you can use to search for Alert Destinations.

Figure 4-9 Type Based Filters: Alert Destinations

Type Based Filters: Alert Destinations

Table 4-6 describes the filters you can use to customize your search for alert destinations.

Table 4-6 Using Advanced Filters to Search for Alert destinations
Filter
Usage
Target
You can choose from one of the following options:
  • SNMP Trap
  • Reporting
  • E-mail
  • JMS
Only alert destinations with at least one of the selected targets are displayed. By default Target filter is not applied.
Search Pattern
The system uses the string to search all the Description fields of the Alert Destinations, as well as the specific detailed fields of the e-mail and JMS destinations. If the string appears in any of the Alert Destination fields, the Alert Destinations matching the search criteria are displayed.
Click Search to find all alert destinations using the set criteria or click View All to view all the alert destinations. For more information about alert destinations, see What are Alert Destinations?

Viewing and Deleting Alert Destinations

You can view results of the search for alert destinations in the Summary of Alert Destinations table (see Figure 4-10).

Figure 4-10 Summary of Alert Destinations

Summary of Alert Destinations

Table 4-7 describes the information is provided in the Summary of Alert Destination table.

Table 4-7 Summary of Alert Destination
Column Name
Description
Name
This displays the names of the alert destinations that satisfy the search criteria.
Path
This displays the location of the resource in the ALSB domain.
Options
This displays the actions that can be performed on the alert destination. You can delete an alert destination from this field.

You can delete one or more alert destination concurrently using this table.To delete an alert destination click the check box associated with the alert destination and click Delete.

Notes:

 


Managing Operational Settings for SLA Alert Rules

You can search for SLA alert rules in the ALSB Console using additional filters in Smart Search. This section describes finding, viewing, and configuring alert rules using smart search.

Finding SLA Alert Rules Using Search Filters

Figure 4-11 shows the shows the different types of filters you can use when you search for SLA alert rules.

Figure 4-11 Type based Filters: SLA Alerts

Type based Filters: SLA Alerts

Table 4-8 describes the filters you can use to customize your search for SLA ALert Rules:

Table 4-8 Using Advanced Filters to Search for SLA Alert Rules
Filters
Usage
Parent Service
You can base the search for SLA alert rules on the proxy service or business service associated with the SLA alert rule. Use this filter to override the path specified in the basic search.
Service Type
You can specify the type of the parent service criterion. The parent service can be one of the following options:
  • All Services: The parent service is either a proxy service or a business service.
  • Proxy Services
  • Business Service

Note: When you specify the value for Service Type, Parent Service is reset.

Rule State
You can customize the search based on the state of the SLA alert rule. The SLA alert rule can be in either of the following states:
  • Enabled: Use this to search for all the SLA alert rules that are enabled.
  • Disabled: Use this to search for all the SLA alert rules that are disabled.
Choose All to ignore this filter.
Severity
You can customize the search based on the severity of the SLA alerts. To do so, set the level of severity in the Severity drop-down list.

Click Search to find all services using the set criteria or click View All to view all the services.

Note: Select the or above check box to restrict your search to the specified severity level or above (listed from the most inclusive to the most restrictive level): Normal, Warning, Minor, Major, Critical, and Fatal. For example, to search for alert rules with severity levels equal to Major, Critical, and Fatal set severity equal to Major and click the check box associated with or above.

Viewing and Configuring SLA Alert Rules

You can view results of the search for SLA alert rules in the SLA Alert Rules table (see Figure 4-12). You can update the information for one or more alert rule concurrently using this table. To enable or disable the alert rule select the associated check box and click Update.

Click Reset to discard any changes in the summary table and refresh the page with currently stored settings.

Figure 4-12 SLA Alert Rules

SLA Alert Rules

The following information is displayed in the SLA Alert Rules Summary table:

Table 4-9 SLA Alert Summary Table
Property
Description
Name
The name of the alert rule. Click the name to go to the View Alert Rule Details page. For more information, see How to Lookup or Edit Existing Alert Rules.
SLA State
The status of the alert rule: Enabled or Disabled.
Description

Note: This field is hidden by default.

A description of the alert rule.
Service Name
The name of the parent service. The name is a link to the Operational Settings page.
Path
The project associated with the parent service of the alert rule. If the parent service of the alert rule resides in a project folder, this folder is also listed. The path is displayed in the format:
project-name/root-folder/ . . ./parent-folder
The path is a link to the corresponding path in the Project Explorer.
Severity
The severity of the alert that is triggered by this rule: Normal, Warning, Minor, Major, Critical, or Fatal.
Aggr Interval
The aggregation interval in terms of hours and minutes.
Expiration Date
The date when this alert rule is no longer in effect.
Stop Processing

Displays Yes or No.

Note: This field is hidden by default.

Frequency
The frequency of this alert:
  • Every Time
  • Notify Once

Note: You can enable or disable an alert rule depending on the privileges of your role. For more information about roles, see Roles in ALSB. For more information about enabling and disabling alert rules, see How to Configure the Operational Settings for a Service.

  Back to Top       Previous  Next