Product Overview
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BEA Tuxedo Product Support and Resources
The following sections describe the documentation and customer-support resources available to BEA Tuxedo customers:
- About the BEA Tuxedo Documentation
- Using the BEA Tuxedo Online Documentation
- BEA dev2dev Online
- BEA Consulting Services
- BEA Education Services
About the BEA Tuxedo Documentation
The BEA Tuxedo documentation is designed to provide you, the customer, with information at various levels about the BEA Tuxedo system. You may want to read all of the documentation or choose only those topics that will provide information for your immediate requirements.
The BEA Tuxedo documentation consists of the following components:
- Online documentation
- Context-sensitive online help for BEA Tuxedo GUI-based applications
- Printed versions of the "Read Me First" sheet, BEA Tuxedo Release Notes and Installing the BEA Tuxedo System
BEA Tuxedo Online Documentation
The online documentation is provided on a documentation CD that ships with the product and via the "e-docs" Product Documentation page at http://www.oracle.com/technology/documentation/index.html.
For a listing of the individual documents that are included in the online documentation, access the e-docs Product Documentation page, click "BEA Tuxedo 9.0" to display the BEA Tuxedo Online Documentation Home page, and then click "Site Map."
BEA Tuxedo Context-Sensitive Help
The BEA Tuxedo software includes a set of GUI-based tools designed to help you build and administer your BEA Tuxedo client and server applications. The following table lists the context-sensitive help components provided with each BEA Tuxedo software GUI.
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Provides help topics that describe how to use the BEA Tuxedo Administration Console to remotely administer the BEA Tuxedo system from a Web browser. |
BEA Tuxedo Printed Documentation
The following table describes the printed documents that are packaged in the BEA Tuxedo product box along with the product software and online documentation CDs.
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The "Read Me First" sheet is a leaflet describing the content of the BEA Tuxedo product box. |
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The release notes include known product limitations and workarounds and any late breaking information that could not be included in the published product documents. You should read the release notes before you install or use the BEA Tuxedo software. The document also lists supported platforms and the new product features for this release. The BEA Tuxedo Release Notes document is also included on the e-docs Web site. You need a BEA WebSUPPORT account to log in to this Web site. If you do not have a BEA WebSUPPORT account, click the second link on the "release notes" page to display the "Customer Support" page, and then click the "Login/Register" link to register for an account. |
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This installation guide describes how to install the BEA Tuxedo software, how to configure your system to run the software, and how to run simple applications that verify that the software has been installed properly. This document also includes platform data sheets for each support platform and BEA Tuxedo upgrade information. The Installing the BEA Tuxedo System document is also included on the online documentation CD and the e-docs Web site in both HTML and PDF formats. |
Using the BEA Tuxedo Online Documentation
The BEA Tuxedo online documentation contains a comprehensive set of documents about the BEA Tuxedo system. This information is designed to help you:
- Understand the key functionality of the BEA Tuxedo system
- Design, develop, and deploy mission-critical client/server applications
- Manage your BEA Tuxedo application resources using the software administration tools provided with the BEA Tuxedo system
The online documentation provides easy-to-access information in HTML format for viewing in your favorite Web browser.
Note: Netscape Navigator 4.x or Microsoft Internet Explorer 4.x or later are recommended.
To view the online documentation, you need a Web browser that supports HTML 3.0 features, including tables and frames. Using the documentation CD, you can copy the CD's contents to your machine, or leave the files on the CD. The documentation CD occupies less than 0.5 Megabytes of disk space. If you copy the CD's files to a new location, do not change the hierarchy of folders.
Accessing the Documentation in a Browser
To begin viewing the Online Documentation Home page, access BEA Tuxedo on the e-docs Product Documentation page or open the index.htm file in the documentation CD's top-level directory.
- Browse through each online document
- See what's new in this release
- View a site map of all of the documents and click a graphic to display a document
- Search the entire set of HTML-based documentation using a word or a phrase
- Get a printed copy of each of the major documents by opening and printing an Adobe Acrobat PDF file
Each major topic area is displayed with its own table of contents so that you can see at-a-glance what each document contains.
Once you access the online documentation, you can quickly browse through all of the available information.
Select a topic in the table of contents or click "BEA Tuxedo Doc Home" to return to the Home page.
The online documentation offers many options to access the documentation for the BEA Tuxedo system. The best way to use the documentation is to bring up the Home page in your browser and start exploring.
If you want a list of other resources and manuals that might be useful in understanding and working with the BEA Tuxedo system, click Site Map on the Home page, and then click Bibliography on the Site Map page.
Site Map
The site map page lists all the documents in the online information set. The documents are grouped by categories such as Installation, Getting Started, Administration, and Programming.
To open a document, click the document name.
PDF Document Files
The PDF Files page lists all the documents that are available in Adobe Acrobat PDF format. The documents are group by categories such as Installation, Getting Started, Administration, and Programming.
To open a PDF file, click the document name. Once the PDF is displayed you also have the option of printing it.
Using the Online Search Feature
The BEA Tuxedo online documentation includes a Java search applet, a platform-independent search tool, to assist in locating topics in the BEA Tuxedo online documentation. The search applet enables you to search for one or more keywords and returns a list of target HTML pages.
When using the search applet, keep these rules in mind:
- Searches are not case sensitive.
- Do not use "quotes" in your query.
- When doing wildcard searches, use the asterisk (*) as a suffix wildcard character in keywords. For example, enter (without quotes) "program*" to find pages with keywords such as program, programmer, or programming.
To perform a search, follow these steps:
- In the Search field, select the desired search category. If you accept the default, "All Topics," as the search category, all documents in the online documentation will be searched. Other search categories limit the search to a specific set of documents, such as ATMI or CORBA documents. To see the search category choices, click the Search field drop-down button.
- Enter the keyword in the Query field and click Find or press Enter on your keypad. The search results appear.
Learning Paths
To help you find the information you need, the following table lists user tasks and the documentation appropriate to each.
BEA dev2dev Online
BEA dev2dev Online is a support Web site for BEA customers. It contains unsupported code examples and tools which may assist you in developing applications for BEA software.
Accessing Unsupported Code Examples
To access the unsupported code examples, follow these steps:
- In your Web browser, enter http://www.bea.com to display the BEA corporate Web page.
- Under Resources select Developer. The dev2dev Online site (http://dev2dev.bea.com) displays providing access to a variety of code samples and relevant technical information for the BEA developer.
BEA Consulting Services
BEA provides a suite of consulting services that will enable you to quickly transform your business into an e-business. BEA consultants have the deep product knowledge and experience to design, develop, and implement solutions right the first time. And we provide full knowledge transfer to your team throughout your projects so your internal developers will become proficient faster.
BEA consulting solutions are designed to help you at any stage of your process, from gathering business requirements, to legacy and packaged application integration, to application development. BEA packaged consulting solutions can provide you with predefined consulting services to help you meet your time-to-market needs for your e-business.
For a description of the BEA Professional Services offerings and contact information, follow these steps:
- In your Web browser, enter http://www.bea.com to display the BEA corporate Web page.
BEA Education Services
BEA Education Services delivers integrated, client-driven education solutions that help ensure successful use of BEA products. In today's competitive e-business driven market, there is also an increasing need for organizations to quickly and effectively acquire skills to adopt new technologies, such as the Java 2 Enterprise Edition (J2EE), that are driving the next generation of distributed enterprise applications. BEA Education Services offers training in these technologies, which are incorporated in the BEA WebLogic suite of products.
For more information on BEA Education Services offerings and contact information, visit the BEA Education Services Web page at http://www.bea.com/education.
