Product Description
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Operation, Administration and Maintenance
The following sections describe WebLogic Network Gatekeeper Operation, Administration, and Maintenance (OA&M) functionality:
Overview
WebLogic Network Gatekeeper features a management tool with both a graphical and a text based interface. It supports local and remote management as well as integration with other management systems through CORBA Interface Definition Language (IDL) and SNMP.
Management users can be divided into user groups with access to different parts of the management. Within the user groups, individual users can have different levels of access, see Management security.
PRM and CRM systems can be easily integrated with the WebLogic Network Gatekeeper using WebLogic Network Gatekeeper Partner Management Tools.
Management tool
The management tool can be installed on both Windows 2000/XP and UNIX machines. It connects to WebLogic Network Gatekeeper through a CORBA connection.
Graphical interface
The graphical interface displays all SLEEs and all SLEE services installed in the WebLogic Network Gatekeeper, see Figure 9-1, WebLogic Network Gatekeeper management tool graphical interface, on page 9-3. It is easy to add SLEEs to the management tool as the system is extended. The SLEE concept is explained in Software Architecture Overview.
The management tool supports the development and installation of specialized Graphical User Interfaces (GUIs). That is, GUI plug-ins to support operator specific tasks. For repetitive tasks, as the generation of large numbers of accounts, batch files can be created and processed through the management tool.
Text based interface
The text based interface is a command line interface providing the same basic functions as the graphical interface. The main benefit with the text based interface is that it can be used to manage the WebLogic Network Gatekeeper over a remote connection such as telnet.
OAM tasks overview
For the WebLogic Network Gatekeeper, the following main OAM areas are supported:
- Application and service provider administration
- SLEE and SLEE service operation
- User administration
- Statistics handling
- Charging data export
- Alarm and event administration
- Routing administration
- User interaction announcement administration
- Service extension
- System backup and restoration
- System upgrade
- Alarm and fault handling
Complete information about the WebLogic Network Gatekeeper OAM can be found in User's Guide - WebLogic Network Gatekeeper.
OSS and PRM/CRM integration
OSS
The whole or selected parts of the management application can be integrated with external Operation Support Systems (OSS) through a CORBA IDL or SNMP interface. Alarm supervision systems can add alarm and event listeners to the WebLogic Network Gatekeeper alarm and event services. SNMP traps are sent to the registered SNMP mangers.
PRM/CRM
The WebLogic Network Gatekeeper provides a Web Service and CORBA IDL based interface, the Partner Management Tools, for the administration of service providers and their applications. This interface is used for integrating WebLogic Network Gatekeeper with Partner Relationship Management (PRM) and Customer Relationship Management (CRM) systems.
The Partner Management Tools is a common access point where registration data, service contract data and XML-based Service Level Agreements (SLAs) are received, processed and distributed to the affected parts of the WebLogic Network Gatekeeper.
For more information about the Partner Management Tools, the tasks they support, and the service provider and application administration model, see Service Provider and Application Administration.
