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Siebel Assignment Manager Administration Guide > Assignment Rule Administration > About Assignment Rule Administration > Process of Defining Assignment RulesThis topic is part of About Assignment Rule Administration. The process of defining assignment rules varies depending on how much you reconfigure or customize Siebel Assignment Manager. This topic provides a typical process flow for defining and releasing assignment rules that you can use as a guide. Your process may differ, depending on your business model. Figure 2 provides a sample process flow for defining and releasing assignment rules. Table 7 lists the various tasks you perform when defining new assignment rules. The steps represent a typical order of execution when defining a new assignment rule, however, many tasks are optional and may not be applicable for your deployment.
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