Siebel Chat Guide > Customizing Siebel Chat >

About Customizing Siebel Chat

Administrators can configure the appearance of the Siebel Chat interface, the appearance of transcript attachments, and the behavior of the push URL functionality. However, some Siebel Call Center and Siebel Chat-related applets that are configured in Siebel Tools and called from a custom chat ActiveX control must not be changed. For more information about customizing Siebel Chat, see the following:

• Siebel Call Center and Siebel Chat-Related Applets
• Specific ActiveX Controls Distributed with Siebel Chat
• Process of Configuring the Siebel Chat Interface
• Configuring the Appearance of Transcript Attachments
• Configuring the Behavior of the Push URL Functionality
• Configuring Parameters to Pass from the Chat Request Page
• Customizing the Siebel Chat User Interface