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Siebel Communications Guide > Defining Billing Profile Workflows for Siebel Communications > Workflows for Synchronization > CMU Contact Sync WorkflowThis workflow synchronizes contact data between the Siebel CRM application and the billing application. Figure 25 shows this workflow. A user initiates this workflow by creating a contact record or by changing any field for the business component for a contact record in the Siebel CRM application. Workflow Description. This workflow performs the following actions:
Associated Business Service Methods. The following table shows the steps in this workflow that call business service methods. |
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