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CMU Address Sync Workflow

This workflow synchronizes address data between the Siebel CRM application and the billing application.

Figure 24 shows this workflow.

A user initiates this workflow by creating an address record or by changing any field for the business component for an address record in the Siebel CRM application.

Figure 24. CMU Address Sync Workflow

Workflow Description. This workflow performs the following actions:

1. Query Address. Queries for the updated address details.
2. Get Custom Attributes. Reads the enterprise details, such as the enterprise server name, language, and locale.
3. Set Custom Attributes. Sets the enterprise details as part of the request message.
4. Address Update Web Service. Calls an asynchronous proxy Web service to send the address details to the billing application.

Associated Business Service Methods. The following table shows the steps in this workflow that call business service methods.