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Oracle Communications Integration Pack for Order to Bill

The Oracle Communications Integration Pack for Order to Bill PIP automates the order management process between Siebel Customer Relationship Management (CRM) applications from Oracle and Oracle Communications Billing and Revenue Management, including automatic product and price synchronization, customer synchronization, and integrated order processing. This PIP offers the following key features:

• Product and price synchronization between Oracle Communications Billing and Revenue Management and Siebel CRM.
• Customer synchronization between Siebel CRM and Oracle Communications Billing and Revenue Management. This synchronization includes creating new customers and updating existing customers.
• Integrated order management. This integration includes processing sales orders, initiating billing on fulfilled services, creating CRM assets, and updating CRM assets.