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Viewing Agreement Details in the Explorer in Siebel Communications (End User)

End users can use the hierarchical format of the Agreement explorer to view agreements and examine associated information.

To examine agreement details in the Explorer

1. Navigate to the Agreements screen, then the Explorer view.

   A data document appears for each of the parent-level agreements your company has with its customers.

2. Expand the folder for the data document.

   Subfolders appear for the selected agreement's associated agreements, entitlements, activities, notes, and products and services.

3. Expand the subfolder.

   The individual records appear as a series of data documents below the subfolder and as rows in the list.

4. Select a record.

   The details of the record appear highlighted in the list.