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Viewing Service Requests for a Premises in Siebel Communications (End User)

End users can view service requests associated with a premises.

To view a service request associated with a premises

1. Navigate to the Premises screen, then the Premises List view.
2. Drill down on the address of the premises.
3. Click the Service Requests view tab.

   The upper list displays accounts and the lower list displays service requests.

4. In the upper list, select an account.
5. In the lower list, select a service request.
6. To view more information about the service request, drill down on the service request number of the service request.