Siebel Communications Guide > Profiles in Siebel Communications > Process of Managing Special Rating Profiles, Lists, and Products (End User) >

Modifying Special Rating Lists in Siebel Communications (End User)

To change the items on a special rating list, follow this procedure.

This task is a step in Process of Managing Special Rating Profiles, Lists, and Products (End User).

To modify a special rating list

1. Navigate to the Account screen, then the Accounts List view.
2. Select the account for which you want to modify a special rating profile, and click the link in the Name field.
3. Click the Profiles view tab, and then click the Special Rating Profile subview tab.
4. In the Special Rating Profile view, select the special rating list for which you want to modify special rating list items.
5. Scroll down to the Items list, and select the special rating list item that you want to modify.
6. Modify the special rating list item by performing one of the following actions:
   • Deactivate a phone number by selecting the Inactive field.

     When the Inactivate field is selected, the item becomes read-only. However, the Inactive flag for the item is still enabled. You can reactivate the item later.

   • Add a new item to the list.

     The following restrictions apply when modifying a special rating list:

   • You cannot add more list items than the maximum number of items defined for the associated special rating product. For more information about special rating product definitions, see Setting Up Special Rating Products in Siebel Communications.
   • You cannot modify a list if one or more in-flight orders (sales order line items that are not Cancelled or Complete) are associated with the list. This restriction prevents data mismatches between the list instances and the list profile.
7. In the Special Rating Profile list, click Synchronize to update the selected special rating list and its associated list items in the external Oracle Communications Billing and Revenue Management application.