Siebel Consumer Goods Guide > Deductions and Claims >

Reviewing Deduction Literature (End User)

Account managers and customer financial services representatives and managers can view literature attached to deductions.

This task is a step in Process of Managing Account Promotion Deductions.

To review deduction literature

1. Navigate to the Settlements screen, then the Deduction List view.
2. Drill down on the ID field hyperlink for a deduction, and click the Literature view tab.

   Literature attached to the deduction appears in the Literature list.

3. Drill down on the Name field hyperlink in the Literature list to open a literature attachment.