Siebel Consumer Goods Guide > Deductions and Claims >

Adding Literature to Deductions

Only administrators can add literature to deduction records. Examples of literature include:

• Bills of lading

  A bill of lading is a document that the transportation carrier issues to the shipper acknowledging that the carrier received the shipment of goods and placed the goods on a particular vessel that is bound for a particular destination. A bill of lading states the transportation terms for these received goods.

• Debit memos
• Fact sheets about account promotions
• Pick tickets
• Remittances
• Customer correspondence

This task is a step in Process of Managing Account Promotion Deductions.

To add literature to a deduction

1. Navigate to the Administration - Data screen, then the Deductions view.
2. Select the appropriate deduction record.
3. Click the Literature view tab, and create a new record.
4. In the Add Literature dialog box, query for and select the literature item, and click OK.

   The literature item is added to the deduction.