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Displaying the List and Record Details View

The following procedure shows you how to display the list and record details view in Siebel Mobile applications.

To display the list and record details view

1. Start the browser on your mobile device.
2. Enter the URL address for the Siebel Mobile application, and then log in to the application.

   For more information, see Logging In to Siebel Mobile Applications. The Calls page displays the calls list and record details view by default as follows:

   • List information is displayed in the left pane.
   • Record details are displayed in the right pane or work area.

     The first four or five fields in the record are displayed. To display any additional fields, tap Show More.

     The related items (or child objects) that can be associated with the record are displayed below the record details. For example, if you are using the Siebel Mobile application for Siebel Pharma, then the related items for Accounts are: Contacts, Calls, and Addresses. However, if you are using the Siebel Mobile application for Siebel Service, then the related items for Accounts are: Contacts, Service Requests, Assets, and Entitlements.

3. To display the record details for a different record, tap another record in the list or tap the forward and back icons on the header bar in the work area.
4. To navigate away from the current list and record details view, tap another option on the application banner.
5. Open a record and the associated related items.

   For more information, see Opening Records and Associated Related Items.