Siebel Order Management Guide Addendum for Communications > Customer Asset-Based Ordering >

Adding Bulk Items to the Shopping Cart

Business customers working on the Web frequently order customizable items in bulk. For example, a business customer might order 20 customizable phone lines for installation at the same location. Rather than configure each phone line separately, the customer can configure one phone line and apply that configuration to all the phone lines. The customer can then adjust as needed the configuration of individual phone lines.

To add bulk items to the shopping cart

1. Add a customizable product to the shopping cart.
2. Navigate to the shopping cart.
3. In the product Qty field, enter the quantity.
4. Click Update Quantity.
5. If necessary, select the product record.
6. Click Customize.

   Selection pages display the customizable components and attributes of the item.

7. Select components and attributes, and then click Done.

   The shopping cart appears.

8. Verify that the product record is selected, and then click Ungroup.

   One record is created for each instance of the customizable item.

9. To adjust the configuration of an ungrouped instance of the item, click the item record, and then click Customize.