This chapter provides information about customer user tasks in asset-based ordering for industry applications. Employee users perform many order management tasks, such as creating accounts, creating quotes, placing orders, and changing orders. Customer users can perform many of these same tasks on the Web. This Web user interface is suitable for customer use. This chapter includes the following topics:

• About Customer Asset-Based Ordering
• Scenarios for Customer Asset-Based Ordering
• Adding Bulk Items to the Shopping Cart
• Modifying a Service Item
• Disconnecting a Service Item