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Siebel Order Management Guide Addendum for Communications > Customer Asset-Based Ordering >
About Customer Asset-Based Ordering
Using asset-based ordering, customer users can perform all the tasks employee users commonly perform using Siebel eSales, including:
- Creating new addresses for an existing account
- Adding items to a shopping cart
- Customizing an item
- Saving a shopping cart as a quote or quote template
- Processing an order checkout
- Converting a quote to an order
- Adding quote template items to the shopping cart
- Entering shipping information
- Using payment methods
- Reviewing and submitting an order
- Revising an order
For more information about the tasks users commonly perform using Siebel eSales, see Siebel eSales Administration Guide. In addition, customer users can perform the following tasks that are specific to asset-based ordering:
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