Siebel Order Management Guide Addendum for Communications > Workflows for Customer Asset-Based Ordering > Workflows That Process an Order Checkout >

eSales - Authorize Order Process

This workflow verifies payment details and creates a credit card order or purchase order, sends an email message for order approved, and displays the Order Confirmation view. Figure 155 shows this workflow.

The eSales - Complete Checkout Process workflow calls this workflow as a subprocess.

Figure 155. eSales - Authorize Order Process Workflow

Workflow Description. This workflow:

1. Checks the payment method that the user selects.
2. If the user pays by purchase order, checks to determine if the order includes any auctioned items. If the order includes no auctioned items, creates a purchase order.
3. If the user pays by credit card, authorizes the credit card. If the workflow cannot authorize the credit card, calls the Enter Payment subprocess.

   The user specifies an another payment method.

4. If the user pays using an authorized credit card, creates a credit card order and sends a confirmation email message to the user.
5. Explodes the order line items and creates multiple copies of any line item with a quantity greater than one.