Siebel Order Management Guide Addendum for Communications > Workflows for Customer Asset-Based Ordering > Workflows That Process an Order Checkout >

eSales - Save Shipping Address

This workflow saves a shipping address for an account. Figure 151 shows this workflow.

The CUT eSales - Enter Shipping Details Process workflow calls this workflow as a subprocess.

Figure 151. eSales - Save Shipping Address Workflow

Workflow Description. This workflow:

1. Saves the address.
2. If the workflow saves the address successfully, associates the address with the customer.
3. If the account does not have a set primary address, sets the new address as the primary address.

If any of these steps causes an error, the workflow terminates.