Siebel Email Administration Guide > Managing Workflows for Siebel Email Response > Managing Workflow Processes and Subprocesses >

Activating Workflow Processes

You must activate all Siebel Email Response workflows before starting Siebel Email Response. From Siebel Email Response, you can only view and activate workflow processes. If you want to change workflow processes, then you must use Siebel Tools.

A server parameter (Workflow Version Checking Interval) controls how often the server component checks for recently activated versions of each process definition. Workflows are refreshed approximately every hour. After each refresh, recently activated workflows are available. For information about how to generate a list of predefined Siebel Email Response workflows, see About Processing Email with Siebel Workflow.

To activate workflow processes

  1. Navigate to the Administration - Business Process screen, then the Workflow Deployment view.
  2. In the Repository Workflow Processes list, query for Siebel Email Response workflow processes with a status of Completed.
  3. Select the workflow process that you want to activate and click Activate.

    In the Repository Workflow Processes list, the status of the workflow process changes to Active.

  4. Repeat Step 1 through Step 3 for each Siebel Email Response workflow that you want to use.
Siebel Email Administration Guide Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.