8 Acknowledge Outbound Inventory Orders

This chapter contains the following topics:

8.1 Understanding Outbound Inventory Order Acknowledgement

The Outbound inventory order acknowledgement process helps customer service representatives to acknowledge the receipt of outbound inventory shipment orders at a customer's location. This process updates the order receipt information for all outbound inventory shipment orders.

8.2 Acknowledging Outbound Inventory Orders

The JD Edwards EnterpriseOne Outbound Inventory Management system allows you to acknowledge internally owned shipment and customer owned VMI shipment orders at your customer's location.

You can mark inventory as acknowledged by using the Acknowledge Outbound Order Receipt application. You can also check and update records that have been previously acknowledged.

You can use both interactive and batch applications to acknowledge outbound inventory orders. You can acknowledge the receipt of outbound inventory orders using:

  • Acknowledge Outbound Order Receipt application (P42I02)

  • Acknowledge Outbound Order Receipt batch application (R42I20)

8.2.1 Understanding the Acknowledge Outbound Order Receipt Application

You use the Acknowledge Outbound Order Receipt application to manually acknowledge the outbound inventory orders that you receive. When you acknowledge the receipt of an outbound inventory order, the system updates the Outbound Inventory Agreement Acknowledge table (F42I02). The system updates the acknowledgement date, the quantity that you acknowledge, the quantity that you put on hold, and the acknowledgement flag in the F42I02 table.

You also use the Acknowledge Outbound Order Receipt application to hold unusable inventory in a temporary hold location. The inventory you move to the hold location is unavailable for consumption.

Note:

For an outbound inventory sales order created with JD Edwards Transportation Management system, you will not be able to receive inventory at the customer's location using the acknowledgement process. For a transportation order, you receive inventory during the delivery confirmation process. (Release 9.1 Update)

8.2.2 Setting Processing Options for the Acknowledge Outbound Order Receipt Application (P42I02)

Processing options enable you to specify the default processing for programs and reports.

8.2.2.1 Default

Outbound Branch/Plant

Use this processing option to specify the default outbound branch/plant that appears in the Acknowledge Outbound Order Receipt application.

Sold To

Use this processing option to specify the default Sold To value that appears in the Acknowledge Outbound Order Receipt application.

Ship To

Use this processing option to specify the default Ship To value that appears in the Acknowledge Outbound Order Receipt application.

Order Date - From

Use this processing option to specify the default order date that indicates the start date to search for records. The system displays all records with a date greater than or equal to this date.

Order Date - To

Use this processing option to specify the default order date that indicates the end date to search for records. The system displays all records with a date less than or equal to this date.

Ship Date - From

Use this processing option to specify the default order ship date that indicates the start date to search for records. The system displays all records with a date greater than or equal to this date.

Ship Date - To

Use this processing option to specify the default order ship date that indicates the end date to search for records. The system displays all records with a date less than or equal to this date.

Override Next Status

Use this processing option to indicate the next step in the order process. You must specify a user defined code (40/AT) that has been set up in the Order Activity Rules based on the order type and the line type that you are using.

The override status is another allowed step in the process. The combination of the beginning status and the override next status must be a valid last status/next status combination in the Order Activity Rules table.

8.2.3 Acknowledging Outbound Inventory Orders

You use the Acknowledge Outbound Order Receipt application to acknowledge the receipt of outbound inventory shipment orders.

Access the Acknowledge Outbound Order Receipt application:

Form Name Form ID Navigation
Acknowledge Outbound Order Receipt W42I02A Outbound Inventory Order Processing (G42I10), Acknowledge Outbound Order.

On the Acknowledge Outbound Orders Receipt application, complete the following fields (optional) and click the Find button:

Item Number

Enter the item number for the item you want to acknowledge.

Outbound Branch/Plant

Enter the outbound branch/plant for which you want to acknowledge orders.

Sold To

Enter the Sold To value for which you want to acknowledge orders.

Ship To

Enter the Ship To value for which you want to acknowledge orders.

Acknowledgement Status

Use the Acknowledgement Status option to specify whether you want to acknowledge orders or hold some quantity from previously acknowledged orders.

Pending: Use this option when you want to acknowledge orders that are pending acknowledgement.

Acknowledged: Use this option when you want to hold some inventory and prevent users from consuming it.

When you click the Find button, the system displays records in the grid based on the search criteria and also displays the Acknowledge button.

Select the orders that you want to acknowledge and click the Acknowledge button. When you click the Acknowledge button, the system updates the Acknowledgement Status flag in the Outbound Inventory Agreement Acknowledge F42I02 table.

The following table illustrates the different values of the Acknowledgement Status flag and the different use cases when the system updates it:

Use Case Acknowledgement Status Description
Order Received and pending acknowledgement 10 When orders are pending for acknowledgement, their Acknowledgement Status code is 10.
Order Received and Acknowledged 50 When orders have been acknowledged, their Acknowledgement Status code is 50.

You can only consume inventory from orders that have been acknowledged. To consume inventory from the orders that you receive, the Acknowledgement Status flag for the order line must be set to 50.

The inventory from the orders that you acknowledge are ready for consumption.

8.3 Running the Acknowledge Outbound Orders Receipt Program

To acknowledge outbound inventory orders in batch, you use the Acknowledge Outbound Orders Receipt program (R42I10).

You use the Acknowledge Outbound Inventory Order Receipt batch program to acknowledge orders automatically by setting processing options. You use processing options to acknowledge orders by defining:

  • Order status codes

  • Quantity acknowledged date

  • Quantity received date

  • Tolerance in days

8.3.1 Setting Processing Options for Acknowledge Outbound Orders Receipt Report

Processing options enable you to specify the default processing for programs and reports.

8.3.1.1 Process

Process Mode

Use this processing option to specify whether the system runs the program in proof or final mode. Values are:

Blank: Run in proof mode

1: Run in final mode

In proof mode, the system generates a report but does not update the respective tables.

In final mode, the system generates a report and updates the respective tables.

Override Next Status

Use this processing option to specify the next status code for orders that you want to acknowledge manually. You enter next status codes for combinations of order type and line type by using the Order Activity Rules program (P40204).

If you leave this processing option blank, the system uses the next status code in the order activity rules as the default value.

Quantity Acknowledge Date

Use this processing option to specify the date when you acknowledge the receipt of the outbound shipment order.

If you leave this processing option blank, the system uses the current system date.

Quantity Received Date

Use this processing option to specify the date when the outbound inventory order is received at the customer's location.

If you leave this processing option blank, the system uses the current system date.

Tolerance

A number that specifies the tolerance (in days) for the orders to be automatically acknowledged by the Acknowledge Outbound Order Receipt report (R42I10).

The tolerance is added and subtracted from the Received Date to calculate a date range. If an order's promised delivery date falls in this date range, the Acknowledge Outbound Order Receipt report acknowledges it.

For example, if the received date is March 5, 2020, and the tolerance is 2 days, the date range is calculated from March 3, 2020 to March 7, 2020. Any orders where promised delivery dates fall within March 3, 2020 to March 7, 2020, will be picked up by the Acknowledge Outbound Order Receipt report to acknowledge.

8.4 Holding Outbound Inventory Order Quantity

The JD Edwards EnterpriseOne Outbound Inventory management system allows you to hold some quantity and move it to a different location if the quantity is non-consumable.

8.4.1 Understanding Holding Outbound Inventory Order Quantity

You may want to return some inventory that is non-consumable or keep it in a different location to repair it before it is ready for consumption. In such cases, you move the inventory to the hold location for temporary storage. When you move inventory to the hold location, it is not available for consumption.

You use the Acknowledge Outbound Order Receipt application to send non-consumable quantity to a hold location. When acknowledging receipt of inventory at the customer's location, you can move inventory to the hold location by selecting the Pending acknowledgement status. To move already acknowledged inventory to the hold location, select the Acknowledge acknowledgement status.

8.4.2 Holding Outbound Inventory Order Quantity

The JD Edwards EnterpriseOne Outbound Inventory Management system allows you to hold inventory that you are yet to acknowledge or have already acknowledged. You can move all or some inventory from the received quantity to the temporary hold location if it is in nonconsumable status. When you move inventory to the hold location, the system does not allow you to report consumption of that inventory. To report consumption, you must move the inventory back to the customer's location by using the Transfer Outbound Inventory Hold Quantity (P42I09) application.

Access the Acknowledge Outbound Order Receipt application:

Form Name Form ID Navigation
Acknowledge Outbound Order Receipt P42I02 Outbound Inventory Order Processing (G42I10), Acknowledge Outbound Order.

Inventory Pending Acknowledgement

To move inventory that is pending acknowledgement to the hold location, complete the following fields:

Acknowledgement Status

Select the Pending option. This indicates that you are moving inventory that is yet to be acknowledged at the customer's location.

Quantity On Hold

Enter the quantity that you want to move to the hold location.

Note:

If you do not set up a hold location before you move quantity to the hold location, the system displays an error "Hold Location Not Found." You must set up a hold location and then complete the Quantity On Hold Field.

See Section 2.6, "Setting Up Outbound Inventory Locations"

Hold Reason Code

Enter a value or select a value from the visual assist (42I/RT) to indicate the reason for moving inventory to the hold location. For example, you can move inventory to the hold location for the following reasons:

  • Inventory damaged during transit

  • Inventory not meeting quality standards

  • Shipment quantity not correct

See Section 2.3.8, "Hold Reason Code (42I/RT)"Hold Reason Code (42I/RT).

Inventory Already Acknowledged

To move inventory that is already acknowledged and is at the customer's location, complete the following fields:

Acknowledgement Status

Select the Acknowledged option. This indicates that you are moving inventory that is already acknowledged at the customer's location.

Quantity On Hold

Enter the quantity that you want to move to the hold location.

Note:

If you do not set up a hold location before you move quantity to the hold location, the system throws an error "Hold Location Not Found". You must set up a hold location and then complete the Quantity On Hold Field.

See Section 2.6, "Setting Up Outbound Inventory Locations"

8.5 Transferring Hold Quantity to Customer's Location

This section provides an overview of and discusses how to transfer quantity from a hold location to the customer's location.

8.5.1 Understanding Transferring Outbound Inventory Hold Quantity

The JD Edwards EnterpriseOne Outbound Inventory Management system allows you to move damaged or nonconsumable quantity to an outbound inventory hold location. After the goods have been repaired or are ready for consumption, you can transfer them back to the customer's location. When you move the inventory from the hold location to the customer's location, the system makes it available for consumption.

8.5.2 Transferring Outbound Inventory Hold Quantity

You use the Transfer Outbound Inventory Hold Quantity application to move inventory from the hold location to the customer's location.

Access the Transfer Outbound Inventory Hold Quantity application:

Form Name Form ID Navigation
Transfer Outbound Inventory Hold Quantity W42I09A Enter P42I09 in the Fast Path field and press Enter.

On the Transfer Outbound Inventory Hold Quantity form, complete the fields to meet your search criteria and click Find. After the system displays the desired records, complete the following fields:

Primary Quantity

Enter the quantity you want to move from the hold location to the customer's location. This quantity is expressed in the primary unit of measure.

Secondary Quantity

Enter the quantity you want to move from the hold location to the customer's location. This quantity is expressed in the secondary unit of measure.

Complete the fields for all desired lines in the grid and click Transfer Quantity.