Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Overview of Oracle Beehive Conferencing

• About Oracle Beehive Conferencing
  • What is Oracle Beehive Conferencing?
  • What features are included in Oracle Beehive Conferencing?
  • What operating systems does Oracle Beehive Conferencing support?
  • What browsers does Oracle Beehive Conferencing support?
  • What are the other system requirements for Oracle Beehive Conferencing?
• Installing Oracle Beehive Conferencing
  • How do I install the Beehive Conferencing application?
  • Can I use the legacy Oracle Beehive Conferencing Desktop Client to connect to a 2.0.1.6 conference?
  • Do I need to install the media player plug-in?
• Scheduling Conferences
  • What time management applications work with Oracle Beehive Conferencing?
  • How do I schedule a conference using my Oracle Beehive time management applications?
  • How do I schedule a Beehive conference using a standards-based (CalDAV) time management application?
• Managing Conference Recordings
  • How do I record a conference?
  • How do I access a recording?
    • Oracle Beehive Extensions for Outlook Users
    • Team Collaboration or WebDAV (for non-Outlook Users)
  • How do I play back a recording?

2 Oracle Beehive Conferencing Web Center

• Getting Started
  • What is the Oracle Beehive Conferencing Web Center?
  • How do I access the Beehive Conferencing Web Center?
• Creating and Managing Conferences
  • How do I create (start) a new conference?
  • How do I schedule or edit a future conference in Oracle Beehive Conferencing?
• Viewing Scheduled Conferences
  • How do I view a list of conferences I'm attending/hosting?
  • How do I delete a conference?
• Joining a Conference
  • How do I join a conference from Oracle Beehive Conference Web Center?
  • How do I join a conference directly from my e-mail, notification, or calendar event?
  • How do I join a conference with a Conference ID and key?
  • How do I join a conference as a guest?

3 Oracle Beehive Conferencing Java-based Client

• Getting Started
  • What features are included in Oracle Beehive Conferencing Java-based Client?
  • What are the display enhancements and changes in this release?
  • What are the other system requirements for Oracle Beehive Conferencing?
• Running (or Hosting) a Conference
  • How do I start presenting?
  • How can I open and show other applications while I am presenting?
  • Where can I see the list of attendees?
  • How do I invite participants (attendees) to a running conference?
  • Can I send the link to the conference?
  • Can I allow someone else to present?
    • Give a user presentation rights through the Oracle Beehive Conferencing Viewer Display or the Presenter Console
    • Respond to a request for presentation rights through a notification
    • Respond to a request for presentation rights through the Attendee List
  • How do I stop presenting?
  • Can I share control with another participant?
  • How do I turn off shared control?
  • How do I minimize the Presenter Console?
• Participating in Conferences
  • How do I know who is presenting?
  • Can I request to present during the conference?
  • How do I take over when granted presentation rights?
  • Can I request shared control of the presenter's desktop?
  • How do I request to speak during the conference?
  • How do I text chat with other attendees during the conference?
  • How do I leave the conference?
  • Can I scale (resize) the view of the content being presented?
  • How do I scroll my view to see parts of the presentation not in my viewing window?
  • Can I change the view to show a full screen presentation?
• Sharing Control with Another User
  • What is shared control?
  • How do I give someone shared control?
    • Give a user shared control through the shared control list
    • Respond to a request for shared control through the notification
    • Respond to a request for shared control through the shared control list
  • How do I revoke shared control?
  • How do I ask for shared control?
  • How do I cancel my request for shared control?
  • How do I start using shared control?
    • Notification
    • Conference Toolbar
  • How do I view other areas of the presentation when sharing control?
  • How do I interact with the conference controls when sharing control?
  • How do I stop using shared control?
• Alerts and Notifications
  • When will I get pop-up alerts?
  • How do I accept or decline requests through alerts?
  • Can I turn off pop-up alerts?
  • Can I turn off pop-up alerts only when I'm presenting?
• Cancelling or Ending Conferences
  • How do I cancel a conference before it has started?
  • How do I cancel a conference after it has started?
  • How do I end the conference when it's over?
• Beehive Voice Chat
  • How do I start a voice chat?
  • How can I let other attendees speak?
    • Give a user speaker rights through the Oracle Beehive Conferencing Viewer Display or the Presenter Console
    • Respond to a request for speaker rights through a notification
    • Respond to a request for speaker rights through the Attendee List
  • How do I adjust the volume (or mute) the speaker?
  • How do I adjust the volume (or mute) the microphone?
  • Can I mute everyone on the conference except me?
  • How do I stop a voice chat?
• Recording Conferences
  • How do I start a recording?
    • Starting Another Recording
  • How do I pause/resume a recording?
  • How do I stop a recording?
  • How do I access a recording?
  • How do I play back a recording
• Setting Conference Options
  • Can I hide/show pop-up alerts?
  • Can I hide/show all pop-up alerts when I'm presenting?

4 Oracle Beehive Conferencing Desktop Client

• Getting Started
  • What features are included in the Oracle Beehive Conferencing Desktop Client?
  • Installation and Configuration
    • Where do I download the Oracle Beehive Conferencing Desktop Client?
    • How do I install the Oracle Beehive Conferencing client?
    • Do I need to configure the Oracle Beehive Conferencing client?
  • What are the operating system requirements for the Oracle Beehive Conferencing Desktop Client?
  • Signing In
    • How do I sign in to the Oracle Beehive Conferencing application?
    • How can I view/change my connection settings?
    • How do I sign out of the Oracle Beehive Conferencing application?
• Creating and Joining Conferences
  • Viewing/Joining Conferences
    • How do I view a list of conferences I'm attending/hosting?
    • How do I join a conference?
  • Creating/Scheduling Conferences
    • How do I create (start) a new conference?
    • How do I schedule a future conference in Oracle Beehive Conferencing?
    • How do I invite participants (attendees) to my conference?
    • How do I invite non-Oracle Beehive users to join the conference?
    • Can I send the link to the conference?
  • What are the different Oracle Beehive Conference types?
  • Editing Conferences
• Running (or Hosting) a Conference
  • Presenting
    • How do I present my desktop?
    • Where can I see the list of attendees?
    • How do I invite additional participants (attendees) to join a conference already in progress?
    • How can I open and show other applications while I am presenting?
    • Can I allow someone else to present?
    • Can I share control with another participant?
    • How do I turn off shared control?
    • How do I stop the presentation?
• Participating in a Conference
  • How do I know who is presenting?
  • Can I request to present during the conference?
  • Can I request shared control but not present?
  • How do I take over when granted presentation rights?
  • How do I request to speak during the conference?
  • Can I text chat with other attendees during the conference?
  • How do I add or change an emoticon to my conference chat text?
  • How do I leave the conference after it has ended?
  • How do I scale (resize) the view of the content being presented?
  • Can I change the view to show a full screen presentation?
• Beehive Voice Chat
  • How do I start a voice conference?
  • How can I hear other attendees speak?
  • How do I adjust the volume (or mute) the speaker?
  • How do I adjust the volume (or mute) the microphone?
  • Can I mute everyone on the conference except me?
  • How do I stop a voice conference?
• Cancelling or Ending Conferences
  • How do I cancel a conference before it has started?
  • Can I cancel a conference after it has started?
  • How do I end the conference when it's over?
• Recording Conferences
  • How do I start a recording?
    • Starting Another Recording
  • How do I pause/resume a recording?
  • How do I stop a recording?
  • How do I access a recording?
  • How do I play back a recording
• Setting Conference Options
  • How can I set/change my Conference Console options?
  • Can I hide/show pop-up alerts?
  • How do I hide/show the Oracle Beehive Conferencing window?

5 Troubleshooting and Limitations

• Troubleshooting/Limitations
  • How do I view version information?
  • I'm using a CalDAV application, why can't I schedule a Beehive conference?
  • Why doesn't the team workspace meeting that I created, show up in my conference list?
  • Why can't I join a conference that I know is starting soon?
  • Why does the conference I clicked to join say it has been deleted?
  • Why doesn't the conference I am supposed to join appear in the Conference List?
  • I'm not able to see the conference recording in my workspace. How can I fix this?
  • I'm having trouble playing back a recording. How can I fix this?
  • Why can't I hear everyone speak?
• Known Issues
  • Pause and Resume Functions Disabled on Mac
  • Problems To Start a Conference with "Use Browser Settings" In Java Control Panel
• Resolved Issues
  • Voice Conferencing Resolved Issues
    • Voice Quality Degrades Over Time
    • Unable to Start Voice Conferencing After Network Reconnection
    • Voice Doesn't Appear To Be Started For Host, Even When Enabled for Attendees
    • Certain Users Cannot Be Heard During a Voice Conference
  • Conferencing Viewing Resolved Issues
    • Cannot Zoom Out Larger Than the Fit-To-Window Ratio
    • Arrow Lines Are Not Visible During a PowerPoint Presentation
  • Conference Start/End Resolved Issues
    • Starting a Conference May Be Delayed for the Host
    • Conferences That Have Already Ended May Still Appear in the Conference List
  • Conference Recording Resolved Issues
    • Cannot Open or Download Conference and Audio Recording (.ASF) Files