Part I

Registering and Managing Customers

Part I describes the registration and management of customers. It contains the following chapters:

• About Registering Customers

• About Managing Customers

• Customizing Registration

• Setting Up Customer Self Care with Self-Care Manager

• Sending Registration Information to Customers

• Managing Customer Contact Information

• Managing Customer Authentication

• Creating and Managing Customer Segments

• Managing Customer Billing Information

• Managing Business Profiles

• Managing Customers' Services and Products

• Changing Account and Service Status

• Managing Service Life Cycles

• Managing Customers' Subscription-Level Services

• Working with Profile Sharing Groups

• Sending Email to Customers Automatically

• Managing System and Account Currencies