Oracle Receivables User Guide

Contents

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Preface

Overview of Oracle Receivables

Receivables Workbenches
      Receipts Workbench
      Transactions Workbench
      Bills Receivable Workbench

Transactions

Entering Transactions
      Transactions Window Field Reference
      Lines Window Field Reference
      Entering Tax Information
      Detail Tax Lines Window Field Reference
      Entering Freight Information
      Freight Window Field Reference
      Reviewing Accounting Information
      Distributions Window Field Reference
      Creating Accounting Information
      Entering Revenue Credits
      Entering Quick Transactions
      Entering Invoices with Rules
Foreign Currency Transactions
      Adjusting an Exchange Rate
      Viewing Exchange Rate Information for a Receipt or Transaction
Entering Invoices with Installments
Invoices with Rules
      Using Rules
Entering Commitments
Batching Transactions for Easy Entry and Retrieval
Completing Transactions
      Voiding Transactions
Viewing Transactions
Account Details Field Reference
Placing an Item In Dispute
Copying Invoices
      Recurring Invoice Program Report
About Adjustments
      Entering Manual Adjustments
      Adjustments Field Reference
      Creating Automatic Adjustments
      AutoAdjustment Reports
      Approving Adjustments
XML Receivables Documents
      XML Invoices Process Flow
      XML Messages
      Implementation Considerations
      Setting Up Your System for XML Invoice Documents
      Sending XML Invoice Documents
      Confirming the Import Status of XML Invoice Documents
      Troubleshooting XML Invoice Documents
      Reviewing and Retransmitting XML Invoice Documents
      Document Transfer Message Workflow
      Workflow Troubleshooting
Maintaining Transactions
      Maintaining Transactions Field Reference
Crediting Transactions
      Crediting Transaction Lines
      Credit Transactions Field Reference
      Reviewing Accounting Information
      Reviewing Revenue Credits
      Reviewing Freight Information
      Reviewing Tax Information
      Unapplying Cash when Crediting a Transaction
      Updating Credit Memo Installments
      Batching Credit Memos
      Querying Credit Memos and On-Account Credit Memos
Creating On-Account Credit Memos
      Applying On-Account Credit Memos
      Updating Credit Memos and On-Account Credit Memos
Accounting for Credit Memos
AME Credit Memo Request Workflow
      Setting Up the AME Credit Memo Request Workflow
      AME Attributes for the AME Credit Memo Request Workflow
      The AME Credit Memo Request Workflow Item Type
      Notifications
      Customizing the AME Credit Memo Request Process
      Summary of the AR Credit Memo Request Approval Process
      AR Credit Memo Request Approval Process Activities
      Summary of the Collector Approval Subprocess
      Collector Approval Subprocess Activities
      Summary of the Limits Only Subprocess
      Limits Only Subprocess Activities
      Summary of the HR Hierarchy Approval Subprocess
      HR Hierarchy Approval Subprocess Activities
      Summary of the Receivables Approval Subprocess
      Receivables Approval Subprocess Activities
      Summary of the Credit Memo Creation Subprocess
      Credit Memo Creation Subprocess Activities
Running AutoInvoice
      AutoInvoice Reports
      Correcting AutoInvoice Exceptions
Importing Transaction Information Using AutoInvoice
      Overview of AutoInvoice
      Preparing Receivables for AutoInvoice
      Importing Data From Your Feeder System
      AutoInvoice Validation
      Using AutoInvoice
      Passing Receipt Methods and Customer Bank Accounts
      Importing Freight Lines
      Importing Tax Lines
      Importing Invoices with Rules
      Importing Credit Memos
      Late Charges
      Account Assignments
      Transaction Flexfields
      Using Grouping Rules to Create Transactions
      Using Line Ordering Rules
      Determining Dates
      Validating Dates
      Adjusting General Ledger Dates
      Determining Exchange Rates
      Receivables Tables
Oracle Exchange Invoice Import Request Set
Using Commitments
      Setup and Accounting for Commitments
Printing Transactions
Understanding Your Printed Transactions
Balance Forward Billing
      How Receivables Selects Transactions for Balance Forward Billing
      Creating Balance Forward Bills
      Generating and Printing Draft and Final Balance Forward Bills
      Accepting or Rejecting Draft Balance Forward Bills
      Reprinting Balance Forward Bills
      Imported Billing Number

Revenue Management

Recognizing Revenue
      Revenue Recognition Program Execution Report
Revenue Accounting
      Adjusting Sales Credits
      Using the Revenue Accounting Management (RAM) Wizard
Event-Based Revenue Management
      Evaluating Invoices for Event-Based Revenue Management
      Payment-Based Revenue Management
      Calculating Revenue for Partial Receipt Application
      Overpayments
      Receipt Application Examples
      Monitoring Contingencies with the Revenue Contingency Analyzer
      Modifying Invoices Under Collectibility Analysis

Receipts

Entering Receipts
      Receipts Field Reference
Applying Receipts
      Applying Receipts in Detail
      Applications Field Reference
Managing Prepayment Receipts
      Prepayments Process Flow
      Setting Up Prepayments
      Managing Your Customers' Prepayments
Cross Currency Receipts
      Setting Up Cross Currency Receipts
      Applying Cross Currency Receipts - Examples
      Applying Cross Currency Receipts
      Cross Currency Exchange Gain/Loss Report
Receivables Application Rule Sets
Chargebacks and Adjustments
Entering Miscellaneous Receipts
Reversing Receipts
Reapplying Receipts
Reviewing Receipts and Applications
Batching Receipts for Easy Entry and Retrieval
Notes Receivable
      Setting Up Notes Receivable
      Creating a Note Receivable
      Clearing Notes Receivable
      Reversing a Note Receivable
      Accounting for Notes Receivable
      Notes Receivable Report
      Reversed Notes Receivable Report
Using AutoLockbox
      AutoLockbox Validation
      How AutoLockbox Identifies Customers for a Receipt
      How AutoLockbox Applies Receipts
      Implementing a Custom Matching Rule
      How AutoLockbox Creates Claims
      Importing and Applying Cross Currency Receipts
      Alternate Name Receipt Matches Window
      Commonly Asked Questions
Running AutoLockbox
      AutoLockbox Field Reference
      Lockbox Execution Report
      Maintaining Lockbox Transmission Data
      Viewing Transmission History
QuickCash
      Post QuickCash
      Running Post QuickCash
      Post QuickCash Execution Report
AutoCash
Discounts
Writing Off Receipts
      Creating Manual Receipt Write-Offs
      Creating Automatic Receipt Write-Offs
      Write-Off Process
      Create Receipt Write-off Field References
Working with Claims
      Creating Claims
      Resolving Claims
Payables and Receivables Netting
Cash Application Work Queue

Electronic Payment Processing

Remitting Electronic Payments
Automatic Receipts
      Troubleshooting the Automatic Receipts Process
      Flagging Transactions for Automatic Receipts
      Creating Automatic Receipts
      Manually Entering Automatic Receipts
      Numbering Automatic Receipts
      Viewing Receipts at Risk
      Automatic Receipts and Remittances Execution Report
      Approving Automatic Receipts
      Formatting Automatic Receipts
      Format Automatic Receipts Report
      Confirming Automatic Receipts
      Reporting on Automatic Receipts and Remittances
      Accounting for Automatic Receipts and Remittances
About Remittances
      Formatting Remittance Layouts
      Factoring Remittances
      Creating Remittance Batches
      Approving Remittance Batches
      Formatting Remittance Batches
      Format Automatic Remittances Report
Automatic Clearing for Receipts
      Automatic Clearing for Receipts Execution Report
      Using Oracle Cash Management to Clear Receipts
      Reconciling Receipts Using Oracle Cash Management
Credit Cards
      Credit Card Validation and Integration
      Setting Up Receivables for Credit Card Transactions and Payments
      Processing Credit Card Transactions
      Creating Credit Card Transactions
      Importing Credit Card Transactions
      Creating and Approving Automatic Receipt Batches
      Creating and Approving Remittance Batches
      Creating Manual Receipts
Credit Card Chargebacks
Correcting Funds Transfer Errors
Creating Refunds
Credit Card Refunds
      Processing Credit Card Refunds
      Viewing Credit Card Refund Activity on the Customer Account
      Correcting Credit Card Refund Errors
      Reversing Receipts with Credit Card Refunds
      Accounting for Exchange Rate Gains and Losses When Applying Credit Card Refunds
Automated Receipt Handling for Credits
      Automated Receipt Handling Process Flow
      Setting Up the Automated Receipt Handling Process
      Exception Conditions for the Automated Receipt Handling Process

Bills Receivable

Bills Receivable Overview
Bills Receivable Creation
      Bills Receivable Accounting
Manually Creating a Bill Receivable
Entering Bills Receivable Bank Account Information
Manually Assigning Transactions to a Bill Receivable
      Using Selection Criteria to Assign Transactions to a Bill Receivable
Flagging Transactions for Automatic or Direct Exchange into Bills Receivable
Batching Transactions for Bills Receivable
      Batching Transactions Using the Bills Receivable Batch Creation Concurrent Program
Exchanging a Transaction for a Bill Receivable
Exchanging a Bill Receivable for a New Bill Receivable
Completing a Bill Receivable
Accepting a Bill Receivable
Printing a Bill Receivable
Bills Receivable Stamp Values
      Stamp Values Report
Bills Receivable Management
Viewing Bills Receivable
Bills Receivable Portfolio Management Window Reference
      Bills Receivable Portfolio Management Window Field Restrictions
      Viewing Bills Receivable Assignments
      Viewing Bills Receivable History
      Viewing Bills Receivable Transaction Information
Updating Bills Receivable
      Accepting a Bill Receivable
      Canceling a Bill Receivable
      Recalling a Bill Receivable
      Marking a Bill Receivable as Unpaid
      Eliminating or Reestablishing Risk on a Bill Receivable
      Holding or Releasing from Hold a Bill Receivable
      Endorsing a Bill Receivable
      Exchanging a Bill Receivable
      Restating a Bill Receivable
      Marking a Bill Receivable as Under Protest
Bills Receivable Reports
Bills Receivable Remittance
      Creating Receipts for Bills Receivable Remittances
      Accounting for Bills Receivable Remittances and Receipts
      Exporting and Importing Bills Receivable Remittances
Creating a Bills Receivable Remittance Batch
Maintaining Bills Receivable Remittances
      Formatting and Printing Bills Receivable Remittances
      Payments Received Prior to Remittance Approval
Bills Receivable Maturity and Risk Program and Report
      Reversing and Unapplying Receipts for Bills Receivable

Customers

Customers Overview
Data Quality Management Overview
Searching for Customers
Entering and Updating Customer Information
      Creating and Updating Customers
      Creating a Customer
      Adding and Updating Accounts
      Adding and Updating Customer Profiles
      Entering and Updating Customer Communication Information
      Defining and Updating Party Relationships
      Using Party Paying Relationships
      Adding and Updating Customer Tax Profiles
      Creating and Updating Accounts
      Creating an Account
      Adding and Updating Account Sites
      Adding and Updating Account Profiles
      Defining and Updating Account Profile Amounts
      Entering and Updating Account Payment Details
      Entering and Updating Account Communication Information
      Defining and Updating Account Relationships
      Entering and Updating Account Order Management Information
      Adding and Updating Account Late Charges
      Creating and Updating Account Sites
      Creating an Account Site
      Adding and Updating Account Site Business Purposes
      Entering and Updating Account Site Details
      Entering and Updating Account Site Communication Information
      Entering and Updating Account Site Payment Details
      Adding and Updating Account Site Profiles
      Defining and Updating Account Site Profile Amounts
      Adding and Updating Account Site Tax Profile
      Adding and Updating Account Site Late Charges
      Customer and Account Site Duplication Prevention
      Customer Duplication Prevention
      Address Duplication Prevention
      Invalid Address Creation Prevention
      Contact Duplication Prevention
      Creating and Updating Contacts
      Creating and Updating Account Contacts
      Creating and Updating Account Site Contacts
      Creating and Updating Contact Points
      Creating and Updating Customer Contact Points
      Creating and Updating Contact Points for Account Contacts
      Creating and Updating Account Site Contact Points
      Creating and Updating Contact Points for Account Site Contacts
Defining Customer Account Drawee Sites
Oracle Exchange Customer Import Request Set

Collections

Managing Collections
      Collections Features for Receivables
      Oracle Advanced Collections Features
Reprinting Historical Dunning Letters
Printing a Collection Report
Credit Holds
Calculating Late Charges
      Determining the Past Due Amount
      Currencies Without Rates
      Generating Late Charges
      Reviewing Late Charge Batches
Statements
      Defining a Statement Site
      Printing Statements
      Cross Site and Cross Customer Receipts
      Sample Statement

Accounting for Receivables

Opening and Closing Accounting Periods
Accounting in Receivables
      Multi-Fund Accounts Receivable
      Receivables Accounting Event Model
Using AutoAccounting
      Defining AutoAccounting - Overview
      AutoAccounting Structure
      How to Use AutoAccounting
Creating Accounting in Receivables
Using Oracle Subledger Accounting Inquiries
Oracle Subledger Accounting Reports
Posting
Reconciling Receivables
      Reconciling Subledger Details
      Reconciling Receipts
      Reconciling General Ledger Details
Using Cash Basis Accounting
      Accrual vs. Cash Basis Accounting
      Journal Entries
      Preparing Receivables
Viewing Accounting Lines in Receivables
      Drilling Down to Oracle Receivables from Oracle General Ledger
Viewing MRC Details for a Transaction
Default Accounting for Transactions
Technical Perspective: Transactions
      Invoices
      Debit Memos
      Commitments
      Invoice Against a Deposit
      Invoice Against a Guarantee
      Credit Memos
      On-Account Credit Memos
      Unapplied Receipts
      Applied Receipts
      Reverse Receipts
      Miscellaneous Receipts
      Chargebacks
      Adjustments

Receivables Standard Reports and Listings

Running Standard Reports and Listings
      Common Report Parameters
      Common Report Parameters for Reconciliation Reports
      Common Report Headings
Accounting Reports
Reconciliation Reports
Execution Reports
Collection Reports
Invoice Print Reports
Listing Reports
Country-Specific Reports
Account Status Report
Accounting Rules Listing Report
Actual Receipt Report
Adjustment Approval Report
Adjustment Register
Aging Reports
Alternate Customer Name Receipt Matching Report
Applied Receipts Register
AR Reconciliation Report
AR to GL Reconciliation Report
Audit Report by Document Number
AutoCash Rules Report
Automatic Receipt Batch Management Report
Automatic Receipts Awaiting Confirmation Report
Automatic Transactions Batch Report
Bad Debt Provision Report
Bank Risk Report
Billing and Receipt History
Billing History Report
Bills Receivable By Status Report
Bills Receivable Format Report Program
Bills Receivable Reminder Letters
Bills Receivable Remittance Batch Management Report
Bills Receivable Summary Report
Collection Effectiveness Indicators
Commitment Balance Report
Contingency-Based Deferred Revenue Report
Credit Hold Report
Credit Limit Usages Report
Cumulative Activity Balance Report
Customer Balance Revaluation Report
Customer Credit Snapshot Report
Customer Listing Detail and Summary Reports
Customer Open Balance Letter
Customer Profiles Report
Customer Relationships Listing
Deposited Cash Reports - Applied Detail and Open Detail
Discount Projection Report
Disputed Invoice Report
Dunning History - Receivables Generated Letters Only
Duplicate Customer Report
European Sales Listing
Incomplete Invoices Report
Intercompany Invoice Report
Intercompany Receipts Report
Invoice Exception Report
Invoice Print Preview Report
Invoices Posted to Suspense
Journal Entries Report
Journal with GL Details Report
Late Charges Report
Miscellaneous Receipts Register
Open Items Revaluation Report
Ordering and Grouping Rules Listing
Other Applications Report
Other Receipt Applications Report
Past Due Invoice Report
Payment Terms Listing
Print Invoice Reports
Potential Reconciling Items Report
Projected Gains and Losses Report
Receipt Analysis - Days Late Report
Receipt Forecast Report
Receipt Journal
Receipt Register
Receipts Awaiting Bank Clearance
Receipts Awaiting Remittance Report
Receipts Without Sites Report
Receivables Key Indicators Report and Receipts Key Indicators Report
Remittance Batch Management Report
Revenue Exceptions Report
Reversed Receipts Report
Sales Journal by Customer
Sales Journal by GL Account
Sales Register
Setup Details Report
Standard Memo Lines Listing
Statements
Transaction Batch Sources Listing
Transaction Detail Report
Transaction Reconciliation Report
Transaction Register
Transaction Types Listing
Transactions Awaiting Consolidation
Transactions Check Report
Transactions Key Indicators Report/Customers and Transactions Key Indicators Report
Unapplied and Unresolved Receipts Register
Unposted Items Report
Update Customer Profiles Report
Work Load Review Report

Archive and Purge

Using Archive and Purge
      Preparing to Run Archive and Purge
      Archive and Purge Cycle
      Purge Criteria
      Tables Purged
      Archive Level
      Data not Archived
      Monitoring Your Archive and Purge
      Archive Tables
Running Archive and Purge
      Archive and Purge Parameters
Archive Summary/Detail Reports

Oracle Receivables Menu Paths

Receivables Navigation Paths

Oracle Receivables Documents on the Desktop

Desktop Documents

Attachments in Oracle Receivables

Attachments in Receivables

Oracle Receivables Transaction Printing Views

Transaction Printing Views

Multi-Fund Accounts Receivable Accounting Examples

Multi-Fund Accounts Receivable Balancing and Accounting Method Example
      Balancing Method
      Account Method
Cash Receipts in Multi-Fund Accounts Receivable Model
      Cash Receipts Example
Credit Memo Examples
Multi Fund Accounts Receivables Receipt Examples
Adjusting Multi-Fund Accounts Receivable Invoice Examples

Image Reference

Text description of the Receipts Workbench Graphic
Text description of the Transactions Workbench Graphic
Text description of the Collections Workbench Graphic
Text Description of the AutoInvoice Overview Graphic
Text Description of the Bill in Advance Accounting Entries Graphic
Text Description of the Bill in Arrears Entries Graphic
Text Description of the Processing Notes Receivable Graphic
Text Description of the Automatic Receipts Graphic
Text Description of the Reporting on Automatic Receipts and Remittances Graphic
Text Description of the Statement Cycles Graphic

Index