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Oracle GlassFish Server 3.1 Troubleshooting Guide
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Document Information

Preface

1.  Overview of Oracle GlassFish Server Troubleshooting

2.  Specific Issues

Cannot Access Local Server (http://localhost:8080)

Did the Server Start?

Description

Was the Server Started at the Expected Port?

Description

Is a Personal Firewall Enabled?

Cannot Access Remote Server

Is the Server Available Locally?

Description

Solution

Is the Proxy Setting Causing a Problem?

Description

Solution

Cannot Access the Administration Console

Is the Application Server Running?

Description

Solution

Is the Administration Console Running on the Expected Port?

Description

Solution

Cannot Access a Server Application

Is the Application Server Running?

Description

Solution

Was Application Deployment Successful?

Description

Solution

Administrator User Name or Password Not Known

Experience Issues Related to the JDK

Description

Solution

Server Will Not Start on Windows (Port Conflict)

Is Another Application Running on the Server's Port?

Has an Ungraceful Shutdown Occurred on a Previously Running Server?

Two Server Instances Bind to Same Port on Windows

Description

Solution

Cannot Produce a JVM Thread Dump After Server Crash

Description

Solution

To Obtain a Server Thread Dump

Issues Related to Applications

Cannot Undeploy or Redeploy Application With Open Streams to jar Files (Windows)

Description

Solution

MaxPermGen Exception

Description

Solution

Issues Related to asadmin

asadmin start-domain Command Fails

Description

Solution

Cannot Stop Domain Using asadmin stop-domain

Description

Solution

Issues Related to Installation

Installation Hangs During Update Tool Configuration

Description

Solution

GlassFish Server Components Not Removed During Uninstallation

Description

Solution

Issues Related to Security

java.security.AccessControlException: Access Denied Error

Description

Solution

Mutual Authentication Not Working With the Application Client

Description

Solution

3.  Frequently Asked Questions

Index

Cannot Access Remote Server

When attempting to open the start page of GlassFish Server, the initial screen does not appear.

When this error occurs, check the following:

Is the Server Available Locally?

Description

If the server cannot be accessed from the web, but it is running locally, then the server is actually running.

Solution

Verify that the server is running locally.

To Verify That the Server Is Running Locally

  1. Log on to the host where the server is running.
  2. Go to the local web page. For example, if 8080 is the default port, go to:
    http://localhost:8080/

    If the start page does appear, the web connection is encountering a problem that prevents accessing the server remotely. If the start page does not appear, see Did the Server Start?.

Is the Proxy Setting Causing a Problem?

Description

The server should be accessible directly from the host on which it is running (localhost); for example, using the default port 8080:

http://localhost:8080/

Solution

A server instance running on localhost might not be accessible if the server host machine is connected to the web through a proxy. To solve this problem, do one of the following:


Note - To determine the host name for the localhost machine, type hostname at the command prompt.