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Oracle GlassFish Server 3.1 Troubleshooting Guide
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Document Information

Preface

1.  Overview of Oracle GlassFish Server Troubleshooting

2.  Specific Issues

Cannot Access Local Server (http://localhost:8080)

Did the Server Start?

Description

Was the Server Started at the Expected Port?

Description

Is a Personal Firewall Enabled?

Cannot Access Remote Server

Is the Server Available Locally?

Description

Solution

Is the Proxy Setting Causing a Problem?

Description

Solution

Cannot Access the Administration Console

Is the Application Server Running?

Description

Solution

Is the Administration Console Running on the Expected Port?

Description

Solution

Cannot Access a Server Application

Is the Application Server Running?

Description

Solution

Was Application Deployment Successful?

Description

Solution

Administrator User Name or Password Not Known

Experience Issues Related to the JDK

Description

Solution

Server Will Not Start on Windows (Port Conflict)

Is Another Application Running on the Server's Port?

Has an Ungraceful Shutdown Occurred on a Previously Running Server?

Two Server Instances Bind to Same Port on Windows

Description

Solution

Cannot Produce a JVM Thread Dump After Server Crash

Description

Solution

To Obtain a Server Thread Dump

Issues Related to Applications

Cannot Undeploy or Redeploy Application With Open Streams to jar Files (Windows)

Description

Solution

MaxPermGen Exception

Description

Solution

Issues Related to asadmin

asadmin start-domain Command Fails

Description

Solution

Cannot Stop Domain Using asadmin stop-domain

Description

Solution

Issues Related to Installation

Installation Hangs During Update Tool Configuration

Description

Solution

GlassFish Server Components Not Removed During Uninstallation

Description

Solution

Issues Related to Security

java.security.AccessControlException: Access Denied Error

Description

Solution

Mutual Authentication Not Working With the Application Client

Description

Solution

3.  Frequently Asked Questions

Index

Issues Related to Installation

Installation Hangs During Update Tool Configuration

Description

Installation hangs more than five minutes during Update Tool configuration.

Solution

Cancel the installation and run the installation program again, but this time deselect the Install Update Tool check box. Update Tool can be installed later from as-install/bin/. For more information about Update Tool, see Update Tool in Oracle GlassFish Server 3.1 Administration Guide. For general information about GlassFish Serverinstallation, see the Oracle GlassFish Server 3.1 Installation Guide.


Note - Update Tool differs from Upgrade Tool, which is used to migrate the configuration and deployed applications from an earlier version of GlassFish Server to the current version. For more information about Upgrade Tool and upgrading, see the Oracle GlassFish Server 3.1 Upgrade Guide.


GlassFish Server Components Not Removed During Uninstallation

Description

Not all GlassFish Server directories are automatically removed by the uninstallation program. Some directories and files remain after uninstalling.

Solution

Examine the remaining directories and remove any files or directories that you do not want, including hidden directories prefixed with a dot. It is safe to remove uninstallation and installation log files after you have examined them.

For information related to uninstallation, see Chapter 2, Uninstalling GlassFish Server 3.1, in Oracle GlassFish Server 3.1 Installation Guide.