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Oracle GlassFish Server 3.1 Troubleshooting Guide
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Document Information

Preface

1.  Overview of Oracle GlassFish Server Troubleshooting

2.  Specific Issues

Cannot Access Local Server (http://localhost:8080)

Did the Server Start?

Description

Was the Server Started at the Expected Port?

Description

Is a Personal Firewall Enabled?

Cannot Access Remote Server

Is the Server Available Locally?

Description

Solution

Is the Proxy Setting Causing a Problem?

Description

Solution

Cannot Access the Administration Console

Is the Application Server Running?

Description

Solution

Is the Administration Console Running on the Expected Port?

Description

Solution

Cannot Access a Server Application

Is the Application Server Running?

Description

Solution

Was Application Deployment Successful?

Description

Solution

Administrator User Name or Password Not Known

Experience Issues Related to the JDK

Description

Solution

Server Will Not Start on Windows (Port Conflict)

Is Another Application Running on the Server's Port?

Has an Ungraceful Shutdown Occurred on a Previously Running Server?

Two Server Instances Bind to Same Port on Windows

Description

Solution

Cannot Produce a JVM Thread Dump After Server Crash

Description

Solution

To Obtain a Server Thread Dump

Issues Related to Applications

Cannot Undeploy or Redeploy Application With Open Streams to jar Files (Windows)

Description

Solution

MaxPermGen Exception

Description

Solution

Issues Related to asadmin

asadmin start-domain Command Fails

Description

Solution

Cannot Stop Domain Using asadmin stop-domain

Description

Solution

Issues Related to Installation

Installation Hangs During Update Tool Configuration

Description

Solution

GlassFish Server Components Not Removed During Uninstallation

Description

Solution

Issues Related to Security

java.security.AccessControlException: Access Denied Error

Description

Solution

Mutual Authentication Not Working With the Application Client

Description

Solution

3.  Frequently Asked Questions

Index

Cannot Access the Administration Console

The Administration Console provides a graphical interface for administrative functions. If the Administration Console is not accessible, check the following:

For more information about the Administration Console, see Administration Console in Oracle GlassFish Server 3.1 Administration Guide.

Is the Application Server Running?

Description

The server must be running before the Administration Console can be accessed.

Solution

Review the information in Did the Server Start? to determine if the server is running.

Is the Administration Console Running on the Expected Port?

Description

The default port number for the Administration Console is 4848. However, it could be running on a different port number than expected, either because it was intentionally installed there, or because that port was in use when the server was started.

Solution

Refer to Was the Server Started at the Expected Port? for guidelines on verifying the port on which the Administration Console is running. Be sure to enter the correct port number and HTTP protocol when invoking the Administration Console.