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Sun SPARC Enterprise T1000 Server Service Manual

820-0019-10



Contents

Figures

Tables

Preface

1. Safety Information

1.1 Safety Information

1.2 Safety Symbols

1.3 Electrostatic Discharge Safety

1.3.1 Using an Antistatic Wrist Strap

1.3.2 Using an Antistatic Mat

2. Server Overview

2.1 Server Overview

2.2 Obtaining the Chassis Serial Number

3. Server Diagnostics

3.1 Overview of Server Diagnostics

3.1.1 Memory Configuration and Fault Handling

3.1.1.1 Memory Configuration

3.1.1.2 Memory Fault Handling

3.1.1.3 Troubleshooting Memory Faults

3.2 Using LEDs to Identify the State of Devices

3.2.1 Front and Rear Panel LEDs

3.2.2 Power Supply LEDs

3.3 Using ALOM CMT for Diagnosis and Repair Verification

3.3.1 Running ALOM CMT Service-Related Commands

3.3.1.1 Connecting to ALOM

3.3.1.2 Switching Between the System Console and ALOM

3.3.1.3 Service-Related ALOM CMT Commands

3.3.2 Running the showfaults Command

3.3.3 Running the showenvironment Command

3.3.4 Running the showfru Command

3.4 Running POST

3.4.1 Controlling How POST Runs

3.4.2 Changing POST Parameters

3.4.3 Reasons to Run POST

3.4.3.1 Verifying Hardware Functionality

3.4.3.2 Diagnosing the System Hardware

3.4.4 Running POST in Maximum Mode

3.4.5 Correctable Errors Detected by POST

3.4.5.1 Correctable Errors for Single DIMMs

3.4.5.2 Determining When to Replace Detected Devices

3.4.6 Clearing POST Detected Faults

3.5 Using the Solaris Predictive Self-Healing Feature

3.5.1 Identifying PSH Detected Faults

3.5.1.1 Using the fmdump Command to Identify Faults

3.5.2 Clearing PSH Detected Faults

3.6 Collecting Information From Solaris OS Files and Commands

3.6.1 Checking the Message Buffer

3.6.2 Viewing System Message Log Files

3.7 Managing Components With Automatic System Recovery Commands

3.7.1 Displaying System Components

3.7.2 Disabling Components

3.7.3 Enabling Disabled Components

3.8 Exercising the System With SunVTS

3.8.1 Checking Whether SunVTS Software Is Installed

3.8.2 Exercising the System Using SunVTS Software

3.8.3 Using SunVTS Software

4. Preparing for Servicing

4.1 Common Procedures for Parts Replacement

4.1.1 Required Tools

4.1.2 Shutting the System Down

4.1.3 Removing the Server From a Rack

4.1.4 Performing Electrostatic Discharge (ESD) Prevention Measures

4.1.5 Removing the Top Cover

5. Replacing Field-Replaceable Units

5.1 Replacing the Optional PCI-Express Card

5.1.1 Removing the Optional PCI-Express Card

5.1.2 Installing the Optional PCI-Express Card

5.2 Replacing the Fan Tray Assembly

5.2.1 Removing the Fan Tray Assembly

5.2.2 Installing the Fan Tray Assembly

5.3 Replacing the Power Supply

5.3.1 Removing the Power Supply

5.3.2 Installing the Power Supply

5.4 Replacing the Hard Drive Assembly

5.4.1 Removing the Single-Drive Assembly

5.4.2 Installing the Dual-Drive Assembly

5.5 Replacing a Hard Drive

5.5.1 Replacing a Hard Drive in a Single-Drive Assembly

5.5.1.1 Removing the Hard Drive in a Single-Drive Assembly

5.5.1.2 Installing the Hard Drive in a Single-Drive Assembly

5.5.2 Replacing a Hard Drive in a Dual-Drive Assembly

5.5.2.1 Removing a Hard Drive in a Dual-Drive Assembly

5.5.2.2 Installing the Hard Drive in a Dual-Drive Assembly

5.6 Replacing DIMMs

5.6.1 Removing DIMMs

5.6.2 Installing DIMMs

5.7 Replacing the Motherboard and Chassis

5.7.1 Removing the Motherboard and Chassis

5.7.2 Installing the Motherboard and Chassis

5.8 Replacing the Clock Battery

5.8.1 Removing the Clock Battery on the Motherboard

5.8.2 Installing the Clock Battery on the Motherboard

6. Finishing Up Servicing

6.1 Final Service Procedures

6.1.1 Replacing the Top Cover

6.1.2 Reinstalling the Server Chassis in the Rack

6.1.3 Applying Power to the Server

A. Field-Replaceable Units

Index