Contents

Sun Fire X4440 Server Service Manual

820-3836-14

Contents

1. Sun Fire X4440 Server Overview

1.1 Product Description

1.2 Sun Fire X4440 Server Chassis Overview

1.2.1 Infrastructure Boards

1.2.2 System Cables

1.2.3 Dimensions

1.3 Sun Fire X4440 Front Panel Features

1.4 Sun Fire X4440 Rear Panel Features

1.5 Illustrated Parts Breakdown

2. Preparing to Service the System

2.1 Safety Information

2.2 SSD Minimum Required Firmware

2.3 Required Tools

2.4 Obtaining the Chassis Serial Number

small space To View Chassis Serial Number

2.5 Powering Off the Server

2.5.1 Powering Off the Server Using the Service Processor Command Line

2.6 Extending the Server to the Maintenance Position

2.7 Removing a Server From the Rack

2.8 Performing Electrostatic Discharge and Antistatic Prevention Measures

2.8.1 Electrostatic Discharge Safety Measures

2.8.1.1 Using an Antistatic Wrist Strap

2.8.1.2 Using an Antistatic Mat

2.8.2 Antistatic Handling Procedure

2.9 Removing the Top Cover

3. Servicing Customer-Replaceable Devices

3.1 Devices That Are Hot-Serviceable

3.1.1 Hot-Pluggable Devices

3.1.2 Hot-Swappable Devices

3.2 Servicing Drives

3.2.1 Sun Fire X4440 Server Drive Guidelines

3.2.2 Drive Status LED Reference

3.2.3 Removing a Drive

3.2.4 Installing a Drive

3.3 Servicing Solid-State Drives (SSDs)

3.3.1 Solid-State Drive Guidelines

3.3.2 Removing a Solid-State Drive

3.3.3 Installing a Solid-State Drive

3.4 Using Drive Fillers

3.5 Servicing Fan Modules

3.5.1 About Sun Fire X4440 Fans

3.5.2 Fan Module LED Reference

3.5.3 Detecting Fan Module Failure

3.5.4 Removing a Fan Module

3.5.5 Installing a Fan Module

3.6 Servicing Power Supplies

3.6.1 Detecting Power Supply Failure

3.6.2 Power Supply LED Reference

3.6.3 Removing a Power Supply

3.6.4 Installing a Power Supply

3.7 Servicing the DVD/USB Module

3.7.1 Removing the DVD/USB Module

3.7.2 Installing the DVD/USB Module

4. Servicing Motherboard Components

4.1 Servicing DDR2 DIMMs

4.1.1 Identifying Faulty DIMMs

4.1.2 DDR2 DIMM Guidelines

4.1.2.1 DDR2 DIMM Placement

4.1.2.2 DDR2 DIMM Fillers

4.1.3 Removing DDR2 DIMMs

4.1.4 Installing DDR2 DIMMs

4.1.5 Installing Additional DDR2 DIMMs

4.2 Servicing the Mezzanine Tray

4.2.1 Removing the Mezzanine Tray

4.2.2 Installing the Mezzanine Tray

4.3 Servicing Air Ducts

4.3.1 Removing the Air Duct

4.3.2 Installing the Air Duct

4.4 Servicing PCIe Risers

4.4.1 Removing a PCIe Riser

4.4.2 Installing a PCIe Riser

4.5 Servicing PCIe Cards

4.5.1 Sun Fire X4440 PCIe Card Guidelines

4.5.2 Removing PCIe Cards

4.5.3 Installing PCIe Cards

4.6 Servicing the Battery

4.6.1 Removing the Battery

4.6.2 Installing the Battery

4.7 Servicing the Motherboard Assembly

4.7.1 Removing the Motherboard Assembly

4.7.2 Installing the Motherboard Assembly

4.7.3 Servicetool FRU Update Procedures

4.7.3.1 Updating FRU Product Information Using ServiceTool

4.7.3.2 To Restore Product Information From the FRUID PROM

4.7.3.3 Changing Product Information on the Motherboard Using a File

4.8 Servicing CPUs

4.8.1 Processor Fault Remind Button

4.8.2 Removing a CPU

4.8.3 Installing a CPU FRU

4.8.4 Installing an XOption CPU

4.9 Resetting Passwords and Clearing CMOS NVRAM

4.9.2 Resetting a Service Processor Password From the BIOS Screen

4.9.3 Resetting the BIOS SP Password Using a Jumper

4.9.4 Resetting CMOS NVRAM Using a Jumper

4.10 Recovering From Corrupt Service Processor Software

4.10.1 Reinstalling The Default SP Software Image From The Tools And Drivers CD

4.11 Using the Reset and NMI Switches

4.11.1 Reset Switch

4.11.2 NMI Dump Switch

4.12 Upgrading Two Socket to Four Socket

5. Servicing Infrastructure Boards and Components

5.1 Servicing the Fan Power Boards

5.1.1 Removing a Fan Power Board

5.1.2 Installing a Fan Power Board

5.2 Servicing the Drives Cage

5.2.1 Removing the Drives Cage

5.2.2 Installing the Drives Cage

5.3 Servicing the Drives Backplane

5.3.1 Removing the Drives Backplane

5.3.2 Installing the Drives Backplane

5.4 Servicing the Front Control Panel Light Pipe Assembly

5.4.1 Removing the Front Control Panel Light Pipe Assembly

5.4.2 Installing the Front Control Panel Light Pipe Assembly

5.5 Servicing the Power Distribution Board (PDB)

5.5.1 Removing the Power Distribution Board

5.5.2 Installing the Power Distribution Board

5.6 Servicing the Power Supply Backplane

5.6.1 Removing the Power Supply Backplane

5.6.2 Installing the Power Supply Backplane

5.7 Servicing the Paddle Card

5.7.1 Removing the Paddle Card

5.7.2 Installing the Paddle Card

5.8 Servicing Cables

5.8.1 Removing Drive Cables in a SAS Configuration

5.8.2 Installing Drive Cables into a SAS Configuration

5.8.3 Removing Drive Cables in a SATA Configuration

5.8.4 Installing Drive Cables in a SATA Configuration

5.8.5 Changing Drive Cables From SAS to SATA

5.8.6 Changing HD Cables From SATA to SAS

5.8.7 Removing a PDB Cable

5.8.8 Installing a PDB Cable

5.9 Configuring Disk Controllers

5.9.1 Converting a Diskless Server to HBA

5.9.2 Converting HBA to Onboard SATA

5.9.3 Converting Onboard SATA to HBA

6. Returning the Server to Operation

6.1 Installing the Top Cover

6.2 Reinstalling the Server in the Rack

6.3 Returning the Server to the Normal Rack Position

6.4 Powering On the Server

A. Connector Pinouts

A.1 Serial Management Port Connector

A.2 Network Management Port Connector

A.3 Video Connector

A.4 USB Connectors

A.5 Gigabit Ethernet Connectors

B. BIOS Power-On Self-Test (POST) Codes

B.1 Introduction

B.2 How BIOS POST Memory Testing Works

B.3 Redirecting Console Output

B.4 Changing POST Options

C. BIOS Screens

C.1 Configuring BIOS Settings

C.1.1 Using BIOS Menu Items

C.1.2 BIOS Setup Screens Overview

C.2 BIOS Setup Menu Screens

C.2.1 BIOS Main Menu Screens

C.2.2 BIOS Advanced Menu Screens

C.2.3 BIOS PCI/PnP Menu Screens

C.2.4 BIOS Boot Menu Screens

C.2.5 BIOS Security Menu Screens

C.2.6 BIOS Chipset Menu Screens

C.2.7 BIOS Exit Menu Screens

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